Seth J. Rose
Windermere,FL
Summary
Dynamic professional leader with extensive executive experience, poised to drive transformative change. Proven success in implementing strategic initiatives that enhance operational performance and efficiency. Recognized for fostering collaborative team environments and adapting seamlessly to evolving business landscapes. Committed to leveraging expertise for impactful results and organizational growth.
Overview
30
30
years of professional experience
Work History
Vice President of Strategic Partnerships & Operations
Patina Group/Delaware North
01.2024 - Current
- Lead the development and execution of growth strategies for Patina Group with our Disney client for growth and expansion.
- Shape and champion the vision and strategy for the Patina business with particular focus on major revenue and profit streams, client and consumer requirements as well as new business opportunities, product and concept innovations and competitive advantage.
- Develop, present, and accomplish approved annual plan and provide leadership for senior team ensuring plans cascade throughout organization.
- Developed and implemented comprehensive business strategies aligned with organizational goals.
- Build a high performing team and foster a culture of trust, mutual dependency, curiosity, continuous improvement, and innovation.
- Hold P&L responsibility for ten restaurants and $200 million in revenue.
GM/Director of Operations
Patina Group/Delaware North
08.2019 - 12.2023
- Relocated to oversee the design and build-out of a themed restaurant in collaboration with Walt Disney Imaginer in Epcot. Responsible for coordinating all phases of the project, menu development, hiring of management team, marketing, and launch. Opened September 2021.
- Oversee the daily operations of eight restaurants and $135 million in revenue.
- Increased sales revenues through the implementation of specific growth strategies and business development campaigns.
- Improved EBITDA through effective cost controls and the implementation of quality controls that generated profits.
- Managed cross-functional teams to drive project success and align goals with corporate vision.
- Built a high-performing team that fostered a culture of trust, mutual dependency, curiosity, continuous improvement, and innovation.
- Focused on team member turnover through the implementation of action plans to address opportunities for individual and team development that improved both team member engagement and retention.
- Developed and adjusted training and development programs that resulted in an increase in employee engagement.
- Established effective business models and organization structures to deliver results in all geographies.
Vice President of Operations
Patina Group/Delaware North
01.2017 - 12.2019
- Directed operational strategy to enhance efficiency across multiple business units.
- Managed a support team within operations, finance, marketing, and IT.
- Oversaw $40 million in revenues across restaurants with French, Spanish, and Italian concepts.
Vice President of Operations
Haru Holdings Corporation (Benihana Inc./Private Equity Owned)
01.2006 - 12.2017
- Direct all strategic planning initiatives and hold P&L responsibility for $50 million polished casual-dining restaurant chain and catering commissary with nine locations in NYC, Philadelphia and Boston.
- Part of executive team that took company from publicly traded NASDAQ (BNHN) to private equity owned at eight times multiple $296m
- Presented quarterly reports to Board of Directors on financial and operational performance of concept.
- Manage 13 direct/400+ indirect employees within operations, finance, marketing, sales, and IT.
- Responsible for brand evolution initiative, refreshed restaurant design, and introduced more consistent visual brand within marketing.
- Developed standardized hiring and training materials, reducing hourly employee turnover rate and cutting recruiting and labor training costs.
- Responsible for food and beverage menu development, implementation, training, and rollout for all new products.
Corporate Manager/Director of Operations
Haru Holdings Corporation (Benihana Inc./Private Equity Owned)
07.2001 - 12.2006
- Held full P&L responsibility for the $25 million Haru Restaurant brand with seven locations in NYC and Philadelphia, built two new locations, one in NYC and the first out-of-market location in Philadelphia.
- Successfully designed, constructed, and built-out both locations, hired management and opening staff, and directed PR and Marketing efforts for grand opening launches.
- Consolidated and standardized all locations POS database and tiered pricing program, contributing to increased efficiency and profitability.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives that improved overall business performance.
Owner and Operator
Cluck-U Chicken
01.1996 - 12.2001
- Successfully launched and managed a fast food chicken service establishment, generating $1m in annual revenue within first year of operation.
- Oversaw daily operations, ensuring quality control and adherence to health standards.
- Implemented strategic marketing initiatives for brand awareness.
- Fostered and created positive work culture.
Education
Bachelor of Arts - Psychology
West Chester University
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Strategic planning
- Business development
Timeline
Vice President of Strategic Partnerships & Operations
Patina Group/Delaware North
01.2024 - Current
GM/Director of Operations
Patina Group/Delaware North
08.2019 - 12.2023
Vice President of Operations
Patina Group/Delaware North
01.2017 - 12.2019
Vice President of Operations
Haru Holdings Corporation (Benihana Inc./Private Equity Owned)
01.2006 - 12.2017
Corporate Manager/Director of Operations
Haru Holdings Corporation (Benihana Inc./Private Equity Owned)
07.2001 - 12.2006
Owner and Operator
Cluck-U Chicken
01.1996 - 12.2001
Bachelor of Arts - Psychology
West Chester University