Seth Katz
Ayden,NC
Summary
Multi-talented Assistant Director dedicated to streamlining operations and increasing team productivity. Fully versed in office functions to meet deadlines. Mentors and coaches staff to optimal levels of productivity and leadership.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Director
American Sports Entertainment Company
Chandler , AZ
04.2024 - Current
- Oversaw daily operations of the hockey program including practice schedules, game schedules, and post-game activities.
- Tracked progress towards organizational goals throughout each season.
- Served as liaison between the organization's front office staff and coaching staffs at all levels of play.
- Developed and implemented comprehensive player development plans for all levels of hockey.
- Organized tryouts and evaluated prospective players for all teams.
- Coordinated with administrative staff to ensure compliance with league regulations.
- Monitored player health status to ensure proper recovery from injuries or illnesses.
- Provided guidance to coaches on strategic decisions during games or practices.
Assistant General Manager
Main and Mill Oyster Bar and Tavern
Winterville, NC
08.2023 - 03.2025
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Adhered to all health department regulations regarding food storage and preparation.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Assisted with kitchen preparation during peak times as needed.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
General Manager
Amante Tacos and Spirits
Greenville, NC
01.2022 - 07.2023
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Established policies for cash handling procedures to maximize security measures.
- Maintained detailed records of sales transactions and daily shift reports.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Adhered to all health department regulations regarding food storage and preparation.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved conflicts among employees in an effective manner.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Collaborated with local businesses to create mutually beneficial partnerships.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Optimized profits by controlling food, beverage and labor costs.
- Counseled and disciplined staff to address issues promptly and provide constructive feedback.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Education
High School Diploma -
Walled Lake Central
Walled Lake, MI06-2007
Skills
- Player development
- Team scheduling
- Compliance management
- Team building
- Staff training
- Operational efficiency
- Budget management
- Conflict resolution
- Performance evaluation
- Communication skills
- Problem solving
- Data analysis
- Google drive
- Program coordination
Languages
French
Limited
Certification
- USA Hockey Certified Coach Level 4
- Food Safe Certified
Timeline
Assistant Director
American Sports Entertainment Company
04.2024 - Current
Assistant General Manager
Main and Mill Oyster Bar and Tavern
08.2023 - 03.2025
General Manager
Amante Tacos and Spirits
01.2022 - 07.2023
High School Diploma -
Walled Lake Central
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