Seth King
Pilot Mountain,NC
Summary
Organized and dependable candidate capable of managing multiple priorities. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Support Specialist
PartnerHero
04.2023 - Current
- Help large volume of customers every day with positive attitude and focus on customer satisfaction.
- Utilize SalesForce to log customer interactions and provide resolution to customer issues.
- Work Independently and remotely.
- Maintained 100 % Customer Service Satisfaction Survey Rating.
Administrative Manager
MarDet Corry Station, USMC
01.2021 - 02.2023
- Administratively supported over 300 personnel including all phases of movement, pay, travel, and training.
- Performed as Substance Abuse Control Officer administering drug and alcohol testing. Provide training and deterrence.
- Performed as Uniformed Victim Advocate, serving as liaison for victims to receive further care. Provide training and deterrence.
- Performed as Records Manager maintaining all documents with retention dates in accordance with directives.
- Prepared and screened Business correspondence for accuracy.
Administrative Manger
2d MarDiv Inspector Generals Office, USMC
01.2017 - 01.2021
- Hotline Operator for complaints regarding commands and individuals within my scope. Tracking complaints and following up with complainants and outcome.
- Prepared and edited Business correspondence for the Deputy Inspector General.
- Handled, tracked, and answered Congressional correspondence submitted to my scope.
- Performed as Records Manager maintaining all documents with retention dates in accordance with directives.
- Awarded Navy and Marine Corps Achievement Medal (2nd Award) for exemplary performance.
Administrative Manager
Advanced Infantry Training BN, USMC
01.2015 - 01.2017
- Provided all facets of administrative support to a population of 200 personnel, to include movement of inbound and outbound students, pay issues, awards, and organizing travel for training purposes.
- Performed as Records Manager maintaining all documents with retention dates in accordance with directives.
- Drafted and edited Business correspondence.
- Awarded Navy and Marine Corps Achievement Medal for exemplary performance.
Administrative Clerk
School Of Infantry, USMC
01.2013 - 01.2015
- Processed, reviewed, and submitted correspondence.
- Maintained all documents with retention dates in accordance with directives.
- Greeted and directed customers to correct department for their needs.
- Maintained office supply checklist ensuring office supplies were available. Ordered supplies that were needed.
Education
Bachelors - Business Administration
American Military University
01.2025
Intermediate Administrative Specialist Course
Camp Johnson, NC06.2016
Basic Administrative Specialist Course
Camp Johnson, NC09.2013
Skills
- Effective Communicator and Public Speaker
- Leadership and People Development
- Administrative Staff Management
- Business Correspondence
- Customer Satisfaction
- Human Resources Broad Knowledge
- Expectation Management
- Adaptable and Flexible
- Experienced in Remote Work
Certification
Certified Hotline Operator-Council of the Inspectors General on Integrity and Efficiency.
Substance Abuse Control Officer.
-Responsible for Substance Abuse Training and testing.
Uniformed Victim Advocate.
-Responsible for Sexual misconduct complaints and training.
Timeline
Customer Support Specialist
PartnerHero
04.2023 - Current
Administrative Manager
MarDet Corry Station, USMC
01.2021 - 02.2023
Administrative Manger
2d MarDiv Inspector Generals Office, USMC
01.2017 - 01.2021
Administrative Manager
Advanced Infantry Training BN, USMC
01.2015 - 01.2017
Administrative Clerk
School Of Infantry, USMC
01.2013 - 01.2015
Bachelors - Business Administration
American Military University
Intermediate Administrative Specialist Course
Basic Administrative Specialist Course
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