Summary
Overview
Work History
Education
Skills
Timeline
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Seth Kirschenbaum

Valley Village,CA

Summary

Having experienced every angle of Film & TV production and post-production for 17 years, it is my ambition to lead, build and mentor, while conveying the skills I’ve learned in a manner that will translate to any industry. Account Operations Manager oversees day-to-day activities of creative and development resources on multiple projects Brings strong knowledge and execution of project management principles and methodologies. Learns quickly, analyzes situations and makes decisions to support ongoing company success. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

15
15
years of professional experience

Work History

SENIOR OPERATIONS ACCOUNT MANAGER

11.2021 - Current
  • Streamlined both the Project Management and Operations workflows and SOP’s to provide a more cohesive work environment to best satisfies client needs
  • Onboarding the project management of new clients, creating a seamless transition for them while maintaining the highest level of confidence in a new vendor
  • Updating internal operating and scheduling systems, ensuring the most current tools and methods are being utilized
  • Heading the launch of a brand new localization department, while training on and implementing Ooona as that division’s all-in-one operating system.

SENIOR Manager

05.2019 - 11.2021
  • Client services – Visual data media services, inc
  • Facilitating the production, quality assurance and delivery of client accounts both large and small to a multitude of platforms, retailers and distributors
  • Training and leading new manager and coordinator hires on workflows, clients and the industry as a whole
  • Onboarding brand new, global studio accounts from scratch while working alongside the Sales and Operations teams to migrate their entire libraries into our digital vault.

manager

Deluxe
03.2012 - 05.2019
  • Client services –, media services, llc
  • Oversaw production and on-time delivery of several high-profile worldwide trailer launches for multiple studios
  • Took point in training and offloading of major workflows to other company facilities around the globe
  • Managed multiple large scale mastering projects while implementing the launch of a brand new, proprietary operating and scheduling system to facilitate the work.

MANAGER

05.2008 - 06.2011
  • Client services & operations – los angeles duplication & broadcasting
  • Responsible for overseeing the day-to-day operations of the company by supervising a staff of technicians, account coordinators, couriers and vault staff
  • Produced content deliveries for the entire marketing campaigns of many top shelf features across multiple studio accounts
  • Worked hands-on with filmmakers, studio executives as well as both creative and finishing post-production companies for trailers and TV spots per campaign.

Education

bachelor of science - business administration

University of Florida
Gainesville, FL
5.2004

Skills

  • Efficiency at the highest levels
  • Positive leadership, reinforcement, and team building
  • Decisiveness
  • Willing to take calculated risks
  • Problem solving under chaotic circumstances
  • Fluent in a wide variety of operating systems both internal and client based
  • Casual confidence
  • Digital Asset Management
  • Vendor Partnerships
  • Tracking Metrics
  • Effective Customer Service
  • Process Development and Streamlining
  • Client Relationships

Timeline

SENIOR OPERATIONS ACCOUNT MANAGER

11.2021 - Current

SENIOR Manager

05.2019 - 11.2021

manager

Deluxe
03.2012 - 05.2019

MANAGER

05.2008 - 06.2011

bachelor of science - business administration

University of Florida

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Seth Kirschenbaum