Seth Leroy Frantz
Kenner,LA
Summary
Results oriented Automotive Parts Manager with over 4 years in parts coordination and body shop operations. Expertise in parts procurement, inventory control, and vendor management, coupled with a solid grasp of automotive repair processes. Demonstrated leadership in managing teams and enhancing sales and customer retention.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Parts Manager
Lamarque Ford Collision Center
Kenner, AL
07.2026 - Current
- Ordered, received, and distributed OEM and aftermarket automotive parts while maintaining accurate inventory and documentation.
- Coordinated parts needs among technicians, service advisors, vendors, and customers to ensure timely progress on repair orders.
- Facilitated communication with vendors and customers on pricing, availability, special orders, and delivery timelines to enhance service delivery.
- Researched parts applications and availability to identify the correct components for vehicle repairs.
- Organized inventory, managed parts returns, and resolved discrepancies to maintain operational efficiency.
- Worked in a fast paced dealership environment while maintaining accuracy, organization, and strong customer service.
Automotive Administrative Assistant
Marshall Brothers Collision Center
Metairie, LA
08.2023 - 07.2026
- Coordinated scheduling for vehicle drop-offs, repair estimates, and pick-ups to enhance shop operations.
- Prepared repair orders, insurance documentation, and invoicing using industry-specific software (e.g., CCC ONE).
- Facilitated communication between customers, insurance adjusters, and technicians, ensuring timely and accurate repairs.
- Maintained customer records, insurance claims, and parts orders with attention to detail and confidentiality.
- Answered incoming calls and assisted walk-in customers with professionalism and a customer-first attitude.
- Oversaw parts deliveries and collaborated with vendors to maintain on-time repair schedules.
- Provided administrative support to body shop operations, ensuring smooth workflow between front office, technicians, and customers.
Lube Technician
Crescent City Automotive
New Orleans, LA
11.2021 - 08.2023
- Completed automotive maintenance and repair tasks, ensuring vehicles are properly lubricated for optimal performance upon leaving the shop.
- Performed oil changes, replaced filters, and rotated tires to ensure vehicle safety and efficiency..
- Collaborated with team members to complete repairs and maintenance tasks according to established deadlines, consistently meeting or exceeding performance expectations.
- Demonstrated exceptional customer service and communication skills by providing clear explanations of necessary repairs and cost estimates to build trust and loyalty with clients.
- Maintained clean and organized workspace, adhering to safety protocols to foster a safe and efficient environment for colleagues and clients.
Team Manager
Big Easy Sportsplex
Metairie, LA
09.2019 - 11.2021
- Led team of 10 staff members to enhance operational efficiency and deliver high-quality customer service.
- Partnered with upper management to develop strategies that improved operational efficiency, sales approaches, and member satisfaction.
- Drove membership sales through proactive outreach, tours, and relationship-based selling, contributing to increased membership growth and retention.
- Successfully planned and executed multiple large-scale events, including baseball tournaments, birthday parties, and other events hosted at the facility
- Coordinated with facility maintenance personnel to uphold cleanliness and safety standards, contributing to a reduction in accidents.
Education
Diploma -
Archbishop Rummel High School
Metairie, LA, USSkills
- Automotive Repair
- Inventory control
- Project scheduling
- Appointment scheduling
- Customer service
- Client assistance
- Customer satisfaction improvement
- Relationship management
- Management
- Team management
- Supervising experience
- Leadership
- Organizational skills
- Computer skills
- Communication skills
Personal Information
Driving License: State Issued Drivers License
Certification
State Issued Drivers License
Timeline
Parts Manager
Lamarque Ford Collision Center
07.2026 - Current
Automotive Administrative Assistant
Marshall Brothers Collision Center
08.2023 - 07.2026
Lube Technician
Crescent City Automotive
11.2021 - 08.2023
Team Manager
Big Easy Sportsplex
09.2019 - 11.2021
Diploma -
Archbishop Rummel High School