Seth Lever

• Worked fast to meet assigned daily picking quotas.
• Pulled orders quickly to maintain demanding productivity goals.
• Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
• Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
• Used RF scanners to track orders and verify accuracy.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Responsible for providing good and quality customer service. Bagging, cleaning, closing, handling money, and stocking.

• Developed strong relationships with clients, resulting in repeat business and referrals.
• Attended training to learn new technology of building materials and installation methods as required by location management.
• Used measuring tapes, calipers and handheld power tools to complete installation according to correct specifications.
• Managed inventory effectively, ensuring all necessary tools and materials were available for each installation project.
• Performed preventive maintenance on equipment and reported malfunctions to field supervisor.
• Enhanced customer satisfaction by accurately measuring and installing custom window treatments.