Seth Mathes
Verona,WI
Summary
Accomplished Residential Manager at Madison Recovery Center, adept in enhancing resident satisfaction and quality of life through effective communication and relationship building. Leveraged policy enforcement and safety compliance skills to improve operational efficiency. Proven track record in team collaboration and adaptability, significantly contributing to the facility's success.
Overview
9
9
years of professional experience
Work History
Residential Manager
Madison Recovery Center
06.2024 - Current
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Continuously sought opportunities to improve the overall quality of life within the facility by staying informed on industry trends and best practices in residential care management.
Surveillance Investigator
Frasco Inc.
08.2022 - 08.2023
- Collected documentation such as witness statements, video recordings and photographs to support case findings.
- Conducted covert operations to gather intelligence, leading to the exposure of fraudulent activities.
Material Handler
Frito Lay
07.2021 - 11.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Package Handler
UPS
03.2021 - 08.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Network Administrator
United States Marine Corps
06.2016 - 06.2020
- Assisted IT staff on troubleshooting issues and closing calls.
- Improved network efficiency by implementing and managing system updates and patches.
- Monitored system performance and responded to alerts.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
Education
Bachelor of Arts - Sociology
University of Wisconsin, Madison
Madison, WI12-2024
Associate of Arts - Criminal Justice
Eastern Iowa Community Colleges
Davenport, IA12-2022
Skills
- Policy enforcement
- Safety compliance
- Medication management
- Housekeeping supervision
- Teamwork and collaboration
- Time management
- Reliability
- Active listening
- Adaptability and flexibility
- Effective communication
- Relationship building
- Interpersonal skills
Languages
French
Limited Working
Interests
- Piano
- Guitar
- Learning French
- Reading
- Writing
- Traveling
Timeline
Residential Manager
Madison Recovery Center
06.2024 - Current
Surveillance Investigator
Frasco Inc.
08.2022 - 08.2023
Material Handler
Frito Lay
07.2021 - 11.2022
Package Handler
UPS
03.2021 - 08.2021
Network Administrator
United States Marine Corps
06.2016 - 06.2020
Bachelor of Arts - Sociology
University of Wisconsin, Madison
Associate of Arts - Criminal Justice
Eastern Iowa Community Colleges
Similar Profiles
Melissa LaLandeMelissa LaLande
Group Facilitator/Individual Counselor at Warner Park Recovery, Iris Healing Center, Valley Recovery, Villa RecoveryGroup Facilitator/Individual Counselor at Warner Park Recovery, Iris Healing Center, Valley Recovery, Villa Recovery
Olivia GiknavorianOlivia Giknavorian
Event Operations Specialist at James Madison University Recreation Center, James Madison UniversityEvent Operations Specialist at James Madison University Recreation Center, James Madison University
Alexis SandersAlexis Sanders
Medical Assistant at Gentle Care Health Center/Madison Health PrimaryMedical Assistant at Gentle Care Health Center/Madison Health Primary
Katie FormanKatie Forman
Surgical Technologist at SSM Health St. Mary's HospitalSurgical Technologist at SSM Health St. Mary's Hospital
Jaquelin VolkemaJaquelin Volkema
Lead Teller at Park BankLead Teller at Park Bank