Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
References
Hobbies and Interests
Timeline
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SETH MCALHANY

Charleston,SC

Summary

A 19-year-old with a goal of becoming a pilot, and valuable experience as an Irrigation Specialist at Forever Green INC. Responsible for managing water contracts and ensuring efficient irrigation systems. Passionate about building strong customer relationships through exceptional service, resulting in continued business. Currently interning with the marketing department at Units Moving and Portable Storage to expand my industry knowledge and skills.

Overview

3
3
years of professional experience

Work History

Irrigation Specialist

Forever Green INC
12.2023 - Current
  • I ensure workflow efficiency by keeping accurate records of completed work tasks, schedules, invoices, and inventory details.
  • Continue to strengthen client relationships through regular communication updates on project progress and scheduling changes when necessary.
  • Improve irrigation efficiency by designing and implementing customized systems tailored to clients needs.
  • Deliver high quality customer service by addressing any questions or concerns promptly and professionally.

Marketing Intern

Units Moving and Portable Storage
10.2022 - Current
  • Assist with researching client data, social media outreach, and perform some administrative work
  • Create copies for social media posts, promotional emails, and other marketing collateral
  • Take part in formal and informal training opportunities

Server

PF Changs
02.2023 - 12.2023
  • Efficiently managed multiple tables, ensuring timely and accurate order delivery
  • Collaborated with kitchen staff to address and resolve any issues, maintaining smooth operations
  • Upsold menu items, contributing to increased daily sales and revenue
  • Maintained a clean and organized work environment, adhering to health and safety standards

Customer Service Representative

Harris Teeter Grocery
03.2022 - 01.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

HIGH SCHOOL DIPLOMA - AP Honors

Phillip Simmons High
Charleston, SC
05.2023

Skills

  • Customer Engagement
  • Time Management
  • TeamWork
  • Guest Relations
  • Multitasking
  • Initiative
  • Leadership

Roles And Responsibilities

  • Teach skiing techniques to groups and individuals, enhancing skill levels and safety awareness.
  • Developed personalized lesson plans, leading to improved performance and customer satisfaction.
  • Assess and adjust instruction methods based on student progress, ensuring optimal learning outcomes.
  • Provided exceptional customer service, enhancing guest satisfaction and loyalty.
  • Efficiently managed multiple tables, ensuring timely and accurate order delivery.
  • Collaborated with kitchen staff to address and resolve any issues, maintaining smooth operations.
  • Upsold menu items, contributing to increased daily sales and revenue.
  • Maintained a clean and organized work environment, adhering to health and safety standards.
  • Assisted with researching client data, social media outreach, and performed some administrative work.
  • Wrote copies for social media posts, promotional emails, and other marketing collateral.
  • Took part in formal and informal training opportunities.

References

David Mason, Forever Green INC., dmason@fgigm.com, 843-494-0686

Hobbies and Interests

  • Aspire to be a pilot
  • Watersports
  • Tennis
  • Golf
  • Skiing
  • Hunting
  • Outdoors

Timeline

Irrigation Specialist

Forever Green INC
12.2023 - Current

Server

PF Changs
02.2023 - 12.2023

Marketing Intern

Units Moving and Portable Storage
10.2022 - Current

Customer Service Representative

Harris Teeter Grocery
03.2022 - 01.2023

HIGH SCHOOL DIPLOMA - AP Honors

Phillip Simmons High
SETH MCALHANY