Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
Quote
38
Seth McElveen

Seth McElveen

Customer Service Associate
Mesa,AZ

Summary

Skilled Cook with a proven track record at Rino D's Pizza and Wings, excelling in food preparation and stock management. Demonstrated ability to maintain high-quality standards, achieving customer satisfaction through meticulous attention to detail and effective time management. Trained and supervised staff, ensuring compliance with food safety and sanitation standards. Training in shift lead and store management, including opening and closing, handling large amounts of money, and ensuring team efficiency.

Overview

2
2
years of professional experience

Work History

Cook

Rino D's Pizza and Wings
07.2023 - 04.2025
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Service Deli Clerk

AJ's Fine Foods
04.2025 - Current
  • Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Provided exceptional customer service, addressing concerns and offering recommendations to suit individual tastes.
  • Conducted regular equipment maintenance checks, minimizing downtime due to technical issues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Consistently adhered to company policies and procedures, ensuring a safe and enjoyable shopping experience for all customers.
  • Cleaned and sanitized dishes and utensils, keeping adequate supplies on hand for expected customer loads.

Education

Associate of Applied Science - Network And System Administration

Maricopa Community Colleges, Mesa Community College
05-2026

Skills

  • Food handling
  • Order prioritization
  • Food presentation
  • Time management
  • Food handler certification
  • Cost control
  • Stock management
  • Food preparation

Software

Google Docs

Amateur at Microsoft Excel

Google Spreadsheet

Microsoft Powerpoint

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Deli Clerk

AJ's Fine Foods
04.2025 - Current

Cook

Rino D's Pizza and Wings
07.2023 - 04.2025

Associate of Applied Science - Network And System Administration

Maricopa Community Colleges, Mesa Community College

Quote

“If I have seen further, it is by standing on the shoulders of Giants.”
Isaac Newton

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Seth McElveenCustomer Service Associate