Seth Mendez
New Caney,TX
Summary
Proven leader with a track record of enhancing customer satisfaction and driving sales growth at Ion Solar. Excelled in team leadership and effective sales strategies, achieving significant revenue increases. Skilled in verbal communication and sales management, adept at fostering high-performing teams and developing business. Prioritizes employee engagement and customer service excellence.
Overview
4
4
years of professional experience
Work History
Overview Manager
Pressure Geeks
09.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Reaching out to neighboring residential houses to further improve the sales of the company.
Porter
Humble Hyundai
01.2024 - 05.2024
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Stored supplies safely and securely to prevent theft and damage.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
Sales Representative
Ion Solar
06.2023 - 09.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Sales Associate
AutoZone
09.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Back of House Manager
Rosatis Pizza
05.2022 - 08.2022
- Followed operational procedures and enforced product standards, quality and consistency.
- Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
- Accepted merchandise and entered appropriate coding into company tracking system.
- Re-ticketed marked down items, maintained damaged item log and oversaw spot checks for quality consistency.
- Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
Manager
Baskin Robins
07.2021 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Kingwood Park High School
4015 Woodland Hills Dr, Kingwood, Tx 7733905.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Sales techniques
- Sales management
- Workforce management
- Business development
- Employee onboarding
- Retail sales campaigns
- Sales process
- Sales expertise
- Effective sales strategies
- Sales communications
Timeline
Overview Manager
Pressure Geeks
09.2024 - Current
Porter
Humble Hyundai
01.2024 - 05.2024
Sales Representative
Ion Solar
06.2023 - 09.2023
Sales Associate
AutoZone
09.2022 - 06.2023
Back of House Manager
Rosatis Pizza
05.2022 - 08.2022
Manager
Baskin Robins
07.2021 - 05.2022
Kingwood Park High School
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