Accountable and proactive professional with experience in corrections and hospitality. Known for strong leadership and crisis management skills, contributing to team success and operational efficiency in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Corrections Officer
Arizona Department of Corrections
Tucson, Arizona
02.2023 - 03.2026
Supervised inmate activities to ensure compliance with regulations and safety protocols.
Conducted regular inspections of facilities to maintain security and prevent contraband entry.
Responded to emergencies, utilizing conflict resolution techniques to de-escalate situations.
Documented incidents and maintained accurate records in accordance with departmental procedures.
Trained new staff on operational procedures and safety measures within correctional facilities.
Collaborated with law enforcement agencies to coordinate inmate transport and custody transfers.
Bar Manager
Bison Bar and Grill
Show Low, AZ
01.2023 - 12.2023
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Managed daily bar operations to ensure efficient service and customer satisfaction.
Developed and maintained a diverse drink menu in alignment with customer preferences.
Implemented inventory control measures to reduce waste and optimize stock levels.
Coordinated scheduling for bar staff to ensure adequate coverage during peak hours.
Server
Cheesecake Factory
San Antonio, Texas
02.2021 - 10.2023
Delivered exceptional customer service in high-volume dining environment.
Trained new servers on menu offerings and restaurant procedures.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Managed customer inquiries and resolved complaints effectively to enhance satisfaction.
Maintained cleanliness and organization of dining area to promote positive guest experiences.