SETH MOLINAR
Los Angeles,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services, versed in product placement and merchandising as well as creating solutions for customers to drive loyalty, retention and revenue. Pursues opportunities to learn new skills and contribute to group success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Sales Representative
Elite Floorcovering
09.2022 - Current
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations by 5 to 10%
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Negotiated contracts with clients and developed relationships with key personnel.
- Generated new leads through networking and attending industry events.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs. Managed around 10 calls per day
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
No Degree - International Business
Loyola University of Chicago
Chicago, ILNo Degree - International Business
Santa Monica College
Santa Monica, CA06.2025
Skills
- Trilingual, fluent Spanish speaker, and understands and speaks some French, took 4 years in high school and 1 class in college
- Leadership skills
- Inside and Outside Sales
- Google Drive
- Technological Knowledge
- Product and Service Knowledge
- Product Merchandising and Distribution
- Product Management and Pricing
- Problem-Solving Strengths
- Energy and Physical Stamina
- Persuasive Techniques
- Critical Thinking
- Positive Customer Engagement
- Customer Relations
- Ability to Lift 40 Pounds
- Building Customer Loyalty
- Active Listening
- Interpersonal Communication Skills
- Reading Comprehension
- Merchandising and Display
- Time Management
- YouTube
- Writing
- Goal-Driven
- Coordination
- Microsoft Excel
- Sales Expertise
- Onsite Product Demonstrations
- Microsoft Office
- Order Supplies
- Microsoft Outlook
- Apple macOS
- Complex Problem-Solving
- Performance Improvement
Mixed Martial Artist
Highly trained in Brazilian Jiu JItsu, Wrestling, and Kickboxing
Languages
Spanish
Native or Bilingual
French
Limited Working
Rock Climbing
Intermediate experience in Indoor Rock Climbing
Timeline
Sales Representative
Elite Floorcovering
09.2022 - Current
No Degree - International Business
Loyola University of Chicago
No Degree - International Business
Santa Monica College
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