Dedicated and hardworking student skilled in customer engagement and support. Proven ability to enhance applicant experiences through effective communication and organization.
Overview
3
3
years of professional experience
Work History
Student Assistant
Georgia Tech Office of Undergraduate Admissions
Atlanta, GA
2024.10 - Current
Assisted in processing undergraduate admissions applications and documents.
Provided support in organizing admissions events and open houses.
Maintained accurate records of student inquiries and communications.
Collaborated with team members to enhance applicant experience through feedback.
Utilized database systems to track application statuses and updates.
Responded to prospective student questions via phone and email communications.
Front Service Clerk
Publix
Atlanta, Georgia
2023.07 - 2025.12
Greeted customers in a friendly and professional manner.
Provided excellent customer service by responding to inquiries promptly and courteously.
Assisted customers with inquiries and product selections at the service counter.
Provided product information and recommendations to enhance customer experience.
Handled returns and exchanges following company policies and procedures.
Collaborated with team members to ensure smooth daily operations.
Maintained cleanliness and organization in the front service area.
Maintained cleanliness of the front-end area of the store by sweeping, mopping, dusting.
Welcomed large volume of guests and improved overall customer service.
Education
Bachelor of Science - Major: Architecture Minor: Sustainable Cities
Georgia Institute of Technology
Atlanta, GA
2026-03
Skills
Event coordination
Project management
Data analysis
Architectural design
Excellent Customer service
Communication skills
Accomplishments
2023 GHP Semifinalist
Timeline
Student Assistant
Georgia Tech Office of Undergraduate Admissions
2024.10 - Current
Front Service Clerk
Publix
2023.07 - 2025.12
Bachelor of Science - Major: Architecture Minor: Sustainable Cities