Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Obrochta

French Camp,CA

Summary

Proven in delivering exceptional customer satisfaction and kitchen efficiency, my tenure at Madventures and Black Oak Casino Resort honed my cash handling and food safety skills. Mastering patience and kitchen sanitation, I ensured a welcoming environment and upheld high standards, significantly contributing to repeat business and minimal cash discrepancies.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Madventures
06.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.

Line Cook

Black Oak Casino Resort
07.2023 - 05.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Customer Service Cashier

Madventures
10.2022 - 05.2023
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Education

High School Diploma -

Sierra High School
Manteca, CA
05.2023

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Professional Attitude
  • Active listener
  • Food Preparation
  • Food Safety
  • Knife Skills
  • Kitchen Station Setup
  • Kitchen Sanitation
  • Following cooking methods

Timeline

Customer Service Cashier

Madventures
06.2024 - Current

Line Cook

Black Oak Casino Resort
07.2023 - 05.2024

Customer Service Cashier

Madventures
10.2022 - 05.2023

High School Diploma -

Sierra High School

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Seth Obrochta