Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
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Seth Pena

Sping,Texas

Summary

A highly motivated and efficient individual. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Independent Contractor

Self Employed Services
Houston, Texas
11.2021 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Used GPS to determine the fastest route to destinations in order to save riders money and maximize availability.
  • Accepted and processed fares.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Responded to passenger concerns and complaints politely and professionally.

Weapons Load Crew Member

USAF
Minot, ND
09.2017 - 12.2022
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Communicated work assignments and distributed written assessments to workers regarding performance.
  • Composed, edited, and distributed memorandums, spreadsheets, formal correspondences, and
    emails.
  • Maintained a Microsoft Excel spreadsheet which includes entering/sorting data based on the time
    correspondences were received, status, and date of completion to stay ahead deadlines.
  • Answered all incoming telephone inquiries and transferring to the appropriate Senior Advisors
    ensuring that all information is correct.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Served as the point of contact for responding to inquires in regards to the status of correspondences,
    general office procedures or information, as well as contacting other program offices for information.
  • Responsible for developing, implementing and implementing operating procedures.
  • Created and organized the filing system within the office ensuring easy access to program files..
  • Responsible for developing, implementing and implementing operating procedures..
  • Utilized PowerPoint to create a variety of notebooks for office presentations by inputting clip arts,
    charts, and data.
  • Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
  • Prepared and submitted personnel, ordnance and operational reports.
  • Maintained required level of proficiency in use of firearms.
  • Rated job performance for 100+ subordinates providing timely and effective feedback.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.

Field Assistant

Corey Construction
Houston, Texas
08.2021 - 11.2021
  • Verified completed projects met approved time and quality, estimates.
  • Evaluated incoming materials for quality and amounts ordered.
  • Completed rush deliveries on tight timetables to satisfy crew needs.
  • Performed daily vehicle inspections and completed reports regarding issues with trucks.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.

Education

Associate of Applied Science - A&P License

MIAT College of Technology
Houston, TX

Bachelor of Science - Pilot And Flight Crew

Southern Utah University
Cedar City, UT
07.2026

High School Diploma -

Cy-Fair High School
Cypress, TX
05.2017

Skills

  • Interpersonal Skills
  • Microsoft Outlook
  • Powerpoint
  • Written/Oral Communication
  • Customer Service
  • Aircraft Launch
  • Corrosion Control
  • Conflict Resolution Techniques
  • Safety Protocols
  • Physical Fitness
  • Maintenance Requirements
  • Emergency Procedures

Accomplishments

  • Supervised team of 4 staff members.
  • Achieved successful training or job requirements through effectively bringing crew together to work as lethal task force.
  • Documented and resolved discrepancies in loading operations which led to a 100% drop rate in a deployed location.
  • Completed first solo flight towards my private pilots license


Certification

  • TS/SCI Security Clearance
  • Student pilot license

Timeline

Independent Contractor

Self Employed Services
11.2021 - Current

Field Assistant

Corey Construction
08.2021 - 11.2021

Weapons Load Crew Member

USAF
09.2017 - 12.2022

Associate of Applied Science - A&P License

MIAT College of Technology

Bachelor of Science - Pilot And Flight Crew

Southern Utah University

High School Diploma -

Cy-Fair High School

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Seth Pena