Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Seth Phelps

Thornton,CO

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

8
8
years of professional experience

Work History

SSR

Cintas
03.2015 - Current
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Provided primary customer support to internal and external customers.

Education

High School Diploma -

Granite Hills
California
06.2006

Skills

  • Service Delivery Management
  • Customer Satisfaction
  • Customer Needs Assessments
  • Sales

Accomplishments

started as helper in 2017


took over FS route 53 in 2019


took over uniform route over in 2023


most improved in 2020

Timeline

SSR

Cintas
03.2015 - Current

High School Diploma -

Granite Hills

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Seth Phelps