Seth Plummer
Green Bay,WI
Summary
Strategic Director with several years of comprehensive experience overseeing daily operations of companies and organizations. Known for high productivity and efficient task completion, with a proven record of delivering innovative solutions and achieving organizational goals. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Life Education Program Director
Reflections Community Service Program LLC
Green Bay , WI
01.2024 - Current
- Developed and implemented comprehensive life education programs, enhancing curriculum effectiveness across multiple age groups.
- Collaborated with educators, mental health professionals, and community organizations to address and adapt to local needs.
- Led a team of educators and volunteers, fostering a positive and inclusive environment for all participants.
- Conducted training workshops for staff on best practices in life skills education and emotional intelligence facilitation.
- Designed evaluation tools to measure program impact, resulting in increased participant satisfaction.
- Established partnerships with community agencies, expanding outreach and accessibility of programs.
- Presented at conferences on innovative approaches to life education, contributing to thought leadership in the field.
- Implemented marketing strategies that increased program enrollment by 25% over two years.
- Advocated for support to enhanced life skills education initiatives in schools and adult day programs.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Identified opportunities for improvement in operational performance metrics.
- Managed budgeting and financial planning processes for the organization.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Collaborated with senior leadership to set long-term objectives for the company.
- Served as a public spokesperson at industry events or conferences.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Implemented systems for tracking progress on key initiatives or projects.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Negotiated agreements with external partners such as contractors or consultants.
- Ensured compliance with all relevant regulations, policies and procedures.
- Facilitated collaboration between teams by encouraging open communication channels.
- Spearheaded the development and launch of new products or services.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Managed crisis situations to minimize impact on operations and reputation.
Director of Education
Reflections Community Service Program
Green Bay , WI
08.2022 - Current
- Administered all facets of center policy and procedure, including supervising all educational program staff.
- Oversaw administrative functions for all Reflections educational programs.
- Built productive relationships with parents, students, area school districts, and other local agencies.
- Developed curriculum by creating, updating, and implementing student-specific curriculum mirroring the student's regular education curriculum.
- Facilitated team communications for weekly and monthly meetings.
- Provided educational leadership by training behavioral specialists on effective classroom management strategies and behavioral modification.
- Collaborated with school districts, school special education teams, CLTS teams, juvenile justice workers, parents/guardians, and other outside agencies to coordinate support services for students.
- Conducted data analysis by assessing and documenting specific student needs, behaviors, and academic progress while teaching students social and behavioral self-management skills.
- Managed programs by reporting academic progress, behavioral observations, and successful generalization of behavioral management skills with school districts, parents, and care teams.
- Developed curriculum by creating, implementing, and updating student transitional plans that meet student academic, behavioral, and social-emotional needs.
- Handled crisis management by creating, implementing, and updating crisis intervention plans as needed upon a child's successful transition back to school.
- Developed staff by recruiting, hiring, onboarding, training, and mentoring staff.
- Developed programs and conducted community outreach by determining program goals and subsequent evaluation tools to measure and track program impact on participants, families, and schools.
- Ensured quality assurance by observing standards and safety regulations, addressing and discussing issues with superiors, documenting quality assurance activities, creating audit reports, making recommendations for improvement, and creating training materials and operating manuals.
- Ensured program compliance with local, state, and federal licensing requirements and regulations, as well as developing, overseeing, approving operational standards, policies, and procedures.
- Provided leadership in developing long-term goals for the department's growth and improvement.
- Conducted regular meetings with educators to discuss progress of students and identify areas for improvement.
- Maintained accurate records of student performance and attendance to ensure compliance with regulations.
- Coordinated special events such as open houses or parent-teacher conferences.
- Assessed personnel needs within the department and recruited qualified candidates when necessary.
- Ensured compliance with all federal, state and local laws related to educational programs.
- Advised on policies regarding instruction materials selection, classroom management techniques, extracurricular activities.
- Negotiated contracts with vendors providing services related to educational programs.
- Served as a liaison between the school district administration and community groups regarding educational issues.
- Implemented initiatives designed to promote a positive school culture among students, parents, teachers and administrators.
- Created, monitored and evaluated the department budget to optimize resources.
- Established protocols for responding to complaints from parents or guardians about educational matters.
- Oversaw day-to-day operations of the education department, including staff supervision and training.
- Developed and implemented comprehensive education plans to ensure student success.
- Monitored student achievement through various assessments tools such as tests or project evaluations.
- Organized professional development activities for teachers including workshops, conferences, seminars.
- Provided guidance for faculty on best practices in teaching methodology and assessment strategies.
- Chartered new hire and ongoing training policies to create continuous development plans.
- Strengthened technical and operational expertise of staff through lesson planning and training seminars.
- Established team of members to support learning and increase overall functional performance.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Planned, directed and monitored instructional methods and content of educational and vocational programs.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Monitored student progress and assisted students and teachers with resolving problems.
- Directed and coordinated activities of teachers or administrators at schools, public agencies or institutions.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
Direct Support Professional
REM Wisconsin
Green Bay , WI
01.2019 - Current
- Supported individuals with intellectual, physical, and behavioral disabilities in day and residential settings.
- Facilitated social interactions between participants and their peers in the community.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Provided guidance and support to ensure safety of individuals served.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted in planning and implementing recreational activities for participants.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Provided assistance to individuals with daily activities, such as meal preparation and medication reminders.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Used approved crisis intervention techniques in emergency situations.
- Monitored client's well-being, safety and comfort under physician direction.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in learning and developing new skills.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Followed care plan and directions to administer medications.
- Tracked and reported clients' progress based on observations and conversations.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in development of social skills to become integrated in community.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Monitored health and well-being of clients and reported significant health changes.
- Contributed to case reviews of client status and progress.
- Consulted with client care team to continually update care plans.
- Recorded client status progress and challenges in logbooks and reports.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Lead Program Coordinator
Kismet Advocacy LLC
Green Bay , WI
04.2022 - 08.2022
- Oversaw and managed multiple complex programs, ensuring alignment with organizational goals and objectives.
- Coordinated cross-functional teams, facilitating communication and collaboration to enhance project efficiency.
- Developed and implemented strategic project plans, resulting in a 20% increase in on-time delivery rates.
- Tracked and analyzed program metrics, using data-driven insights to inform decision-making and improve processes.
- Cultivated strong stakeholder relationships, effectively addressing concerns, and ensuring ongoing project support.
- Led training sessions and workshops, enhancing team capabilities and fostering a culture of continuous improvement.
- Managed program budgets, ensuring optimal resource allocation and adherence to financial constraints.
- Resolved conflicts and challenges promptly, maintaining a positive working environment and project momentum.
- Implemented risk management strategies, proactively identifying potential issues, and developing mitigation plans.
- Enhanced reporting processes, providing senior management with timely updates and comprehensive program performance reviews.
- Facilitated communication between different departments in order to resolve issues quickly.
- Maintained calendars of upcoming events, meetings and deadlines.
- Ensured compliance with company policies and procedures related to project management activities.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Resolved customer complaints or answered customers' questions.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Guided employees in handling difficult or complex problems.
- Developed work schedules according to budgets and workloads, covering priority tasks.
Program Facilitator
Kismet Advocacy LLC
Green Bay , WI
04.2022 - 08.2022
- Implemented strategies to support children with complicated mental health diagnoses, trauma, significant behaviors, and autism.
- Reduced significantly, aggressive behaviors hindering children's development of necessary skills.
- Collaborated with families to create a supportive environment for children to thrive in their home and community.
- Utilized problem-solving techniques to address challenging behaviors among participants.
- Monitored progress towards achievement of course objectives and goals.
- Maintained accurate records of program attendance and outcomes.
- Collaborated with other staff members to ensure successful program delivery.
- Ensured program compliance with local regulations and standards.
- Created an engaging learning atmosphere through interactive activities.
- Provided guidance and support throughout the duration of the program sessions.
Behavior Technician
Caravel Autism Health
Green Bay , WI
10.2021 - 07.2022
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
- Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Educated families about ABA principles so they can effectively implement them at home.
- Collaborated with families to provide support strategies for home-based interventions.
- Monitored client's progress towards identified goals through data collection and analysis.
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
Direct Support Professional
Limitless Possibilities LLC
Green Bay , Wisconsin
10.2017 - 10.2019
- Developed relationships with families of those receiving services to ensure continuity of care.
- Facilitated social interactions between participants and their peers in the community.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided guidance and support to ensure safety of individuals served.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Assisted in planning and implementing recreational activities for participants.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Used approved crisis intervention techniques in emergency situations.
- Monitored client's well-being, safety and comfort under physician direction.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in learning and developing new skills.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Followed care plan and directions to administer medications.
Behavioral Specialist
Attic Correctional Services
Green Bay , Wisconsin
03.2017 - 08.2017
- Provided security and supervision of clients. Monitored client behavior.
- Maintained paperwork (daily logs, progress notes, event reports)
- Conducted facility security checks.
- Created client activity charts (chores, tasks, urinalysis/breathalyzer
testing) - Facilitated behavior management group sessions. Supervised clients in duties such as meal preparation and household chores to help provide the necessary ADL skills to live independently.
- Assisted clients with developing positive self-advocacy skills while promoting accountability, with the goal of changing behavior in a positive manner to reduce the recidivism rates.
- Maintained accurate records of all client contacts including session notes, assessments.
- Implemented de-escalation techniques during times of emotional distress or conflict.
Education
Bachelor of Arts - Criminology
University of Minnesota-Duluth
Duluth, MN01.2016
Skills
- Special Education
- Crisis Management
- Autism Experience
- Mental Health Counseling
- Crisis Intervention
- Research
- Case Management
- Meeting Facilitation
- Group Therapy
- Behavioral Health
- Applied Behavior Analysis
- Developmental Disabilities Experience
- Behavioral Therapy
- Tutoring
- Individual / group counseling
- Mentoring
- Executive Leadership
- Management
- Fundraising
- Teaching
- Program Management
- Client Facing
- Clinical Supervision
- Direct Reports
- Program Development
- Direct Support
- Customer Service
- Classroom Management
- Team Development
- Behavior Management
- Emotional Support
- Curriculum Development
- Contract Negotiation
- Staff Management
- Operations Management
- Staff Development
- Project Management
- Business Planning
- Project Coordination
- Budget Control
- Facilities Management
- Organizational Development
- Issues Resolution
- Legal and Regulatory Compliance
- Budget Management
- Rules and regulations
- Charismatic Leader
- Negotiation
- Strategic Planning
- Talent Acquisition
Languages
English
Websites
Certification
- AED Certification
- First Aid Certification
- CPR Certification
- Nonviolent Crisis Prevention & Intervention Certification
- Behavioral Threat Assessment and Management Certification
State
WI
Zip
54303
Additionalinformation - References
- Mel Siebold, Family friend, 715-304-7431
- Janelle L. Wilson, College Professor, 218-726-6364
- Annetta Hoppe, Program Supervisor at REM Wisconsin, 920-619-0781
- Captain Daniel Sandberg, Family friend/ Brown County Sheriff Captain(Ret), 920-448-4200
- Tammy Nicholson, Director of Pupil Services, Ashwaubenon School District, 920-492-2905 x1010
- Amy Schuh, Director of Student Services, West De Pere School District, 920-337-1393
- Deni Engel, Brown County Human Services Children's CCS Services Facilitator, 920-764-1363
City
Green Bay
Personal Information
- Specialization: working with youth with difficult behaviors
- Title: Director of Education
Affiliations
- Semi-professional athlete
- Aspiring chef
- Avid traveler
- Talented musician
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePaid time offHealthcare benefitsPaid sick leave401k matchQuote
Nearly all men can stand adversity, but if you want to test a man’s character, give him power.
Abraham Lincoln
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Timeline
Life Education Program Director
Reflections Community Service Program LLC
01.2024 - Current
Director of Education
Reflections Community Service Program
08.2022 - Current
Lead Program Coordinator
Kismet Advocacy LLC
04.2022 - 08.2022
Program Facilitator
Kismet Advocacy LLC
04.2022 - 08.2022
Behavior Technician
Caravel Autism Health
10.2021 - 07.2022
Direct Support Professional
REM Wisconsin
01.2019 - Current
Direct Support Professional
Limitless Possibilities LLC
10.2017 - 10.2019
Behavioral Specialist
Attic Correctional Services
03.2017 - 08.2017
Bachelor of Arts - Criminology
University of Minnesota-Duluth
- AED Certification
- First Aid Certification
- CPR Certification
- Nonviolent Crisis Prevention & Intervention Certification
- Behavioral Threat Assessment and Management Certification
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