Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Poole

Muscle Shoals,AL

Summary

Hardworking and reliable with excellent organizational skills and in-depth understanding of board assembly, soldering and hand tool operation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Maintenance Technician

Walmart
03.2023 - Current
  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Drove compliance with regulations, building codes, and health and safety standards.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Operated forklifts and other heavy equipment to load or unload trailers.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.

Digital Banking Specialist

U.S. Bank
02.2022 - 03.2023
  • Processed various transactions with accuracy and according to bank standards and legal requirements.
  • Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
  • Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
  • Educated customers about available services, products and bank resources.
  • Addressed customer inquiries, requests and complaints with courtesy and professionalism.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Researched and identified solutions to technical problems.
  • Installed and configured operating systems and applications.

Quality Information Equipment Technician

GE Appliances
11.2016 - 02.2022
  • Install and setup Operation system/test software on new test station PCs
  • Remotely Monitor and troubleshoot results from various product test stations
  • Replace, repair, and maintain all manufacturing plant test equipment
  • Calibrate, troubleshoot, and repair smart test boxes, hi-pot meters, restriction testers, inficon leak detectors, and gross leak detectors
  • Change/repair power pickup boxes on the power bus
  • Troubleshoot and maintain RFID readers and RFID tags
  • Setup and maintain networking of all test equipment such as wireless access points, switches, routers, PCs, and barcode scanners
  • Setup and maintain uninterruptible power supplies for all test computers
  • Setup and maintain ESD equipment.
  • Troubleshot equipment failures and remedied problems to restore functionality.
  • Performed frequent inspections of company equipment and corrected malfunctioning equipment.
  • Maintained documentation of equipment maintenance tasks, new installations and repair procedures.
  • Tested and replaced electrical components and wiring using test meters, soldering equipment and hand tools.
  • Understood and read technical manuals and blueprints.

Deli Sales Associate

Walmart
09.2015 - 11.2016
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Cashier

Walmart
03.2014 - 09.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Sales Associate

Hibbetts Sporting Goods
05.2013 - 03.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Associate

Skate Center
08.2011 - 05.2013
  • Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
  • Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
  • Assisted in shutdown of skating rink and managed set up for next day use.
  • Maintained superior customer service skills when relaying rink policies and procedures to customers.
  • Initiated distribution, collection and upkeep of rented skates and tracked inventory.

Education

Associate of Applied Science - Industrial Electronics Technology

Northwest-Shoals Community College - Muscle Shoals
Muscle Shoals, AL
12.2015

High School Diploma -

WILSON HIGH SCHOOL
Florence, AL
05.2013

Skills

  • Technical Troubleshooting
  • Customer service oriented
  • Blueprint Interpretation
  • Schematic Reading
  • Soldering Skills
  • Electrical Diagnostics
  • Analytical thinking skills with strong attention to detail
  • Good organization and time management
  • Knowledge of the Microsoft Office suite of products and Windows OS
  • Ability to work well with others and excel in a team environment
  • Ability to thrive through change

Timeline

Maintenance Technician

Walmart
03.2023 - Current

Digital Banking Specialist

U.S. Bank
02.2022 - 03.2023

Quality Information Equipment Technician

GE Appliances
11.2016 - 02.2022

Deli Sales Associate

Walmart
09.2015 - 11.2016

Cashier

Walmart
03.2014 - 09.2015

Sales Associate

Hibbetts Sporting Goods
05.2013 - 03.2014

Associate

Skate Center
08.2011 - 05.2013

Associate of Applied Science - Industrial Electronics Technology

Northwest-Shoals Community College - Muscle Shoals

High School Diploma -

WILSON HIGH SCHOOL

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Seth Poole