Seth Raines
Wilmington,DE
Summary
Results-driven sales and marketing professional with over three years of experience in client relations, digital marketing, CRM utilization, and account management, currently transitioning into the biotech and biomanufacturing field through a formal biomanufacturing training program. Trained in Good Documentation Practices (GDP), Standard Operating Procedures (SOPs), and current Good Manufacturing Practices (cGMP), with a strong understanding of FDA-regulated manufacturing environments and quality systems. Known for precision, process adherence, and documentation accuracy, combined with strong communication and cross-functional collaboration skills. Seeking an entry-level biomanufacturing or manufacturing operations role where analytical thinking, compliance-focused execution, and operational discipline can support high-quality production outcomes.
Overview
9
9
years of professional experience
Work History
Sales Representative /Digital Marketer
Advantage Building Supply
Wilmington, DE
03.2024 - Current
- Managed customer orders, deliveries, and account balances to ensure accuracy and client satisfaction.
- Achieved 25% conversion rate through outbound prospecting and follow-up communication.
- Executed targeted digital ad campaigns and tracked lead performance using CRM tools (Epicor, HubSpot).
- Built and maintained strong client relationships to drive repeat and referral business.
- Closed a high-value sale of $8,763.72 for a special siding project, contributing to monthly revenue growth.
- Consistently exceeded sales targets and customer service satisfaction goals.
- Applied troubleshooting skills to repair malfunctioning machinery with precision.
Product Demonstrator
Whole Unit Artistic Development (Contract)
Philadelphia, PA
03.2023 - 08.2023
- Presented and demonstrated products at events.
- Prepared and organized product displays.
- Leveraged customer feedback to improve engagement.
Assistant Teacher/Aftercare Coordinator
Urban Promise
Wilmington, Delaware
01.2017 - 06.2023
- Supervised students during afterschool hours, ensuring a positive learning environment.
- Assisted students with homework and academic support to reinforce classroom learning.
- Maintained accurate attendance and activity logs for program compliance.
- Organized and led fun, educational, and character-building activities to promote engagement and teamwork.
Industrial Roofer
HK Griffith
Newark, DE
07.2019 - 10.2019
- Installed roofing materials to ensure weatherproof structures.
- Inspected roofs for damage and identified necessary repairs.
- Operated safety equipment to maintain a secure work environment.
- Assisted roofers with techniques and safety protocols.
Package Handler
UPS
Newark, DE
11.2018 - 05.2019
- Loaded and unloaded delivery trucks with precision and care.
- Inspected packages for damage before shipping or delivery.
- Followed safety protocols to minimize workplace hazards effectively.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Education
Certificate of Completion - Biomanufacturing
BioConnect DE
Wilmington, DE02-2026
Certificate of Completion - Information Technology
Delaware State University
Dover, DE10-2024
High School Diploma -
Delaware Academy of Public Safety And Security
New Castle, DE05-2018
Skills
- Sales & Marketing Strategy
- Lead Generation & Prospecting
- Digital Advertising (Social Media, Google Ads)
- Customer Relationship Management (CRM, Epicor)
- Client Account Management
- Communication & Negotiation
- IT Support & Troubleshooting
- Product Demonstrations & Presentations
Timeline
Sales Representative /Digital Marketer
Advantage Building Supply
03.2024 - Current
Product Demonstrator
Whole Unit Artistic Development (Contract)
03.2023 - 08.2023
Industrial Roofer
HK Griffith
07.2019 - 10.2019
Package Handler
UPS
11.2018 - 05.2019
Assistant Teacher/Aftercare Coordinator
Urban Promise
01.2017 - 06.2023
Certificate of Completion - Biomanufacturing
BioConnect DE
Certificate of Completion - Information Technology
Delaware State University
High School Diploma -
Delaware Academy of Public Safety And Security