Dynamic Hardline Associate at Goodwill Industries with proven expertise in stock replenishment and customer engagement. Recognized for enhancing the shopping experience and consistently achieving sales goals. Adept at maintaining store organization and cleanliness while demonstrating strong multitasking abilities in fast-paced environments. Committed to delivering exceptional service and operational excellence.
Overview
4
4
years of professional experience
Work History
Hardline Associate
Goodwill Industries Of Houston
11.2023 - Current
Assisted customers in locating hardline products, enhancing overall shopping experience.
Maintained organized sales floor by restocking shelves and updating product displays.
Collaborated with team members to ensure timely inventory management and replenishment.
Utilized point-of-sale systems to process transactions accurately and efficiently.
Engaged in product knowledge training, providing informed recommendations to customers.
Contributed to team goals by consistently meeting daily operational targets and service standards.
Helped customers complete purchases, locate items, and join reward programs.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Answered questions about store policies and addressed customer concerns.
Maintained a clean, organized, and safe shopping environment for customers and employees alike.
Assisted with inventory management for optimal product availability and reduced stock discrepancies.
Demonstrated adaptability by covering multiple departments as needed during staff shortages or peak periods.
Collaborated with team members to exceed store performance goals and maintain a positive work environment.
Provided support during peak hours, ensuring smooth operations and minimal wait times for customers.
Cart Pusher
Walmart
02.2022 - 07.2022
Collected and organized shopping carts from parking lot to store entrance efficiently.
Assisted customers with locating their vehicles and retrieving carts as needed.
Maintained cleanliness of cart areas, ensuring safe and pleasant
Monitored inventory levels of carts, facilitating timely replenishment to meet customer demand.
Implemented best practices for cart handling, reducing damage and improving overall efficiency.
Supported store operations by ensuring carts were always available in high-traffic areas.
Trained new team members on safety protocols and efficient cart management techniques.
Removed litter from parking lot, planters and cart storage areas.
Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
Assisted customers in loading groceries into cars.
Gathered carts manually and with remote controlled cart pusher.
Assisted customers with loading purchases into their vehicles, demonstrating excellent customer service skills.
Deli Clerk
Tonys Fresh Market
02.2021 - 08.2021
Assisted customers in selecting deli products, ensuring quality and freshness.
Learned food safety standards and proper handling techniques for perishable items.
Maintained cleanliness of workstations and deli equipment to meet health regulations.
Stocked shelves with various meats, cheese, and condiments to enhance product availability.
Engaged with customers to provide information about daily specials and promotions.
Collaborated with colleagues to ensure timely service and customer satisfaction.
Gained experience using slicing machines and other deli-specific tools for food preparation.
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected use