Dynamic professional with a solid background in customer service and team leadership. Skilled in problem-solving and interactive communication, fostering teamwork to enhance service delivery and customer satisfaction. .
Work History
Crew Member
2 Years 10 Months
7 Brew | 10.2023 - Current
Delivered exceptional customer service in high-volume environments, ensuring positive experiences and repeat business.
Collaborated with team members to optimize beverage preparation processes for quicker service delivery
Trained new crew members on menu items and operational procedures to enhance customer interaction skills and service consistency
Operated espresso machines and blenders, ensuring equipment cleanliness and functionality for consistent beverage quality
Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
Mentored team members on best practices for customer service and product knowledge.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Camp Counselor
3 Months
Crossings Ministries | 05.2025 - 08.2025
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Education
Associate of Arts
St Charles Community College | Cottleville, MO | 08.2026