Seth Rodriguez
Yuma,AZ
Summary
Dynamic and dedicated Roadside Assistance Technician at Jackrabbit Services LLC, skilled in emergency repairs and effective communication. Achieved high customer satisfaction by resolving vehicle issues on-site, minimizing towing needs. Known for reliability and teamwork, I excel in high-pressure situations, ensuring timely support for stranded motorists while maintaining a clean driving record.
Overview
11
11
years of professional experience
Work History
Roadside Assistance Technician
Jackrabbit Services LLC
Yuma, AZ
06.2022 - Current
- Responded promptly to roadside assistance requests, ensuring timely support for stranded motorists.
- Conducted vehicle assessments to determine necessary repairs and services needed on-site.
- Operated specialized tools and equipment for tire changes, jump-starts, and fuel delivery.
- Provided exceptional customer service, addressing client concerns and ensuring satisfaction during assistance calls.
- Boosted customer loyalty through prompt communication and follow-up regarding ongoing or unresolved issues.
- Enhanced customer satisfaction by promptly responding to roadside assistance requests and providing timely solutions.
- Reduced response times for service calls by efficiently navigating through various routes and traffic conditions.
- Maintained a high success rate in resolving vehicle issues on-site, minimizing the need for towing services.
- Repaired and replaced worn and damaged components.
Apprentice
Sebastian Mobile Mechanic
Yuma, AZ
05.2023 - 10.2023
- Assisted in diagnosing and repairing mechanical issues for diverse vehicle models.
- Collaborated with senior mechanics to enhance repair processes and service efficiency.
- Utilized diagnostic tools to identify electrical and mechanical failures effectively.
- Maintained cleanliness and organization of workshop tools and equipment for optimal safety.
- Supported customer interactions by explaining repair procedures and providing updates on service status.
- Conducted routine maintenance checks, ensuring vehicles met safety standards before client delivery.
- Mentored junior apprentices in proper techniques for vehicle servicing and tool usage.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Prepared worksite by setting up required tools and supplies.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Assisted with problem-solving of challenging projects to develop critical thinking skills.
Laborer
Datepac LLC
Yuma, AZ
11.2021 - 05.2022
- Conducted quality checks on packaged products for compliance standards.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
Student Nurse Aide
Hacienda De La Paz Rehabilitation
Eagle Pass, TX
02.2021 - 09.2021
- Assisted patients with daily activities, promoting comfort and well-being.
- Monitored vital signs, documenting changes for nursing staff review.
- Maintained cleanliness of patient areas, ensuring a safe environment.
- Supported nurses with medication administration and patient care tasks.
- Observed and reported patient behavior changes to nursing staff promptly.
- Assisted nursing staff in the delivery of high-quality healthcare services through prompt and accurate completion of assigned tasks.
- Enhanced patient care by providing attentive and compassionate support during daily activities.
Laborer
Jasa Packaging Solutions
Eagle Pass, TX
05.2016 - 08.2020
- Operated packaging machinery to ensure efficient production flow.
- Assisted in loading and unloading materials for timely delivery.
- Maintained cleanliness and organization of work areas to enhance safety.
- Collaborated with team members to meet daily production targets.
- Trained new employees on equipment operation and safety protocols.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Implemented process improvements that reduced downtime during shifts.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
Cook
KCF
Eagle Pass, TX
03.2015 - 08.2015
- Prepared diverse menu items adhering to food safety standards and recipes.
- Operated kitchen equipment efficiently, ensuring proper maintenance and cleanliness.
- Assisted in inventory management by tracking ingredients and supplies.
- Collaborated with team members to enhance meal presentation and service speed.
- Monitored food quality during preparation to ensure consistency and taste.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
No Degree -
Eagle Pass High School
Eagle Pass, TXSkills
Emergency repairs
Automotive tools usage
Battery jumpstarting
Locksmith
Road safety awareness
Lockout assistance
OBD-iI
Stress tolerance
Willing to learn
Teamwork and collaboration
Hardworking and dedicated
Team player
Time management
Attention to detail
Brake servicing
Oil changes
Replacing parts
Reliability
Spark plug replacement
Active listening
Effective communication
Hand and power tool operation
Safety awareness
Valid Driver's license
Clean driving record
Physical strength
Timeline
Apprentice
Sebastian Mobile Mechanic
05.2023 - 10.2023
Roadside Assistance Technician
Jackrabbit Services LLC
06.2022 - Current
Laborer
Datepac LLC
11.2021 - 05.2022
Student Nurse Aide
Hacienda De La Paz Rehabilitation
02.2021 - 09.2021
Laborer
Jasa Packaging Solutions
05.2016 - 08.2020
Cook
KCF
03.2015 - 08.2015
No Degree -
Eagle Pass High School