Educational leader specializing in learning design and career guidance. Demonstrated success in developing and implementing impactful educational programs and driving organizational development initiatives. Expertise in empathetic communication and strategic planning, creating supportive environments for learning and growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Learning and Organizational Development Specialist
Vermont Federal Credit Union
South Burlington, Vermont
12.2024 - Current
Conduct training program, on-the-job training and workflows including administrative functions, utilization of systems, general industry knowledge and product knowledge.
Creates course content, handouts, job aids, evaluation/measurement tools, and test criteria for training programs, ensuring that all materials are consistent with adult learning principles.
Exemplify the desired culture and philosophies of the organization.
Assesses performance during classroom training and will provide follow-up consultation with managers regarding attendance/participation, strengths, and coaching opportunities.
Coordinates agenda development, package preparation and documentation of employee training and all staff training if applicable.
Evaluate effectiveness of training programs and collaborate with team to improve delivery and overall program. Work to constantly improve training delivery.
Research, design and develop courses, including recommendations for change. Maintain and act as administrator of learning management systems.
Officer Candidate
United States Army National Guard
Camp Johnson, Vermont
10.2024 - Current
Primary Military Occupational Specialty: Office Candidate (09S). Currently training in Officer Candidate School.
Learning and Organizational Development Administrator
County of Ventura
Ventura, California
03.2024 - 12.2024
Act as an internal consultant by gathering requirements, analyzing data, and recommending solutions to utilize the LMS to deliver, track training, and measure performance to meet organizational objectives.
Builds and maintains high-level relationships with leaders and stakeholders to ensure that all department-specific training needs are met.
Implements and supports system upgrades, including creating and maintaining courses, job aids, standard operating procedures, checklists, and timelines.
Collaborates with key stakeholders on opportunities to increase LMS engagement.
Creates and updates resources to train and support learners in using technology for online and professional development.
Works on assignments dealing with the routine and daily operation, use, and configuration of the Cornerstone LMS.
Manages community areas within the LMS, including functionality, appearance, tabs, and settings.
Adult Education – Highschool Equivalency/ Diploma and Basic Computer/Technology
Ventura Unified School District
Ventura, California
07.2023 - 03.2024
Conduct individualized instruction and maintain various materials to facilitate instruction.
Counsel students with their academic progress, behavior, and attendance.
Develop individualized educational plans with student goals and instructional materials as needed.
Communicate when appropriate with parents and representatives of community agencies regarding minor students’ attendance, behaviors and/or academic progress.
Maintain a positive and inclusive classroom climate; be sensitive to students' values and diverse cultures.
Use technology to create, maintain, and support student accounts for web-based programs.
Science Instructor – General Education Faculty
San Joaquin Valley College
Visalia, California
07.2019 - 12.2023
Subjects: General Chemistry, Human Anatomy and Physiology, Microbiology and Natural Science.
Create course content that aligns with course learning objectives, facilitating positive classroom experiences and improving student learning outcomes.
Create lecture and laboratory materials that align with course objectives.
Align course content and learning objectives to national certification standards for various medical licensures.
Create and implement classroom initiatives that improve student engagement.
Mentor student clubs and activities.
Coordinate with Science Faculty to establish laboratory standards and practices.
Monitor student learning outcomes and performance.
Facilitate out-of-class tutoring services for students.
Deliver personalized instruction to students who may be at risk.
Create unique learning opportunities for students.
Master Swim Coach
Bend Parks and Recreation
Bend, Oregon
12.2021 - 05.2023
Development of a training program that will give a broad outline regarding the focus of the various practice groups for each season, incorporating technical development and competitive training.
Model appropriate professional behavior, energy, attitude, and motivation for swimmers and coaches.
Build effective, authentic relationships with swimmers, families, and staff.
Lead volunteer initiatives, including swim meet officials and program volunteers.
Reserve and schedule all pool rentals, swim practices, and meetings.
Develop community relationships and recruit new swimmers.
Organize year-round meet calendar, including writing and submitting all lineups for all meets.
Meet or exceed budget projections for income and expense and assist with budget development.
Engage with core aquatics programming to ensure a bridge between pre-competitive and competitive swimming.
Position involves weekend or extended hours and frequent travel to offsite events.
Attend weekly staff meetings and follow set office hours each week.
Research Scientist
Onto Technology
Bend, Oregon
08.2022 - 03.2023
Battery active material synthesis and characterization using spectroscopic and analytical instruments.
Battery cell design and validation via battery fabrication and assembly (coin cells, pouch cells and other configurations).
Battery testing and analysis such as cycle life, rate capability, cyclic voltammetry, AC impedance, DRT modelling, PXRD.
Battery degradation analysis to determination of fundamental mechanism, side reaction products, active material's physical and chemical properties.
Develop test strategies and programming protocols to validate the performance of battery.
In-house and joint research collaborations.
Gather relevant technical information, identify key issues, compare data from different sources; draw appropriate conclusions to arrive at appropriate solutions.
Supervision of laboratory staff.
Project Management - Own the overall project timeline, schedule, and resources.
Operations Manager
Lunch Box Catering Company
Visalia, California
04.2012 - 08.2020
Team Leadership: Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of-house personnel, to ensure exceptional customer service and a positive work environment.
Operational Efficiency: Optimize restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.
Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally.
Menu Management: Collaborate with chefs and culinary teams to develop and update menus, pricing strategies, and daily specials to enhance the dining experience and profitability.
Inventory Control: Manage inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness.
Health and Safety Compliance: Enforce health and safety standards, food safety protocols, and cleanliness guidelines to ensure a safe and sanitary dining environment.
Financial Management: Monitor budget and financial performance, analyze sales data, and implement cost-control measures to achieve financial targets.
Staff Training: Develop and implement training programs to enhance staff skills, product knowledge, and service standards.
Shift Management: Oversee shift schedules, staffing levels, and labor costs to ensure optimal coverage during peak hours and maintain a smooth operation.
Vendor Relations: Build and maintain relationships with suppliers, negotiate contracts, and monitor deliveries to secure high-quality ingredients and cost-effective supplies.
Marketing Initiatives: Collaborate with marketing teams to execute promotional campaigns, events, and marketing strategies to attract and retain customers.
Facility Maintenance: Ensure the restaurant's physical appearance is well-maintained, addressing repairs and maintenance as needed.
Compliance: Ensure compliance with local, state, and federal regulations, including alcohol licensing and labor laws.
Human Resource and Compliance Manager
Garuda International
Exeter, California
08.2018 - 04.2019
Establishing and implementing the quality standards for products or services.
Monitoring quality testing and identifying gaps in the testing.
Staying current on laws and regulations to ensure compliance.
Overseeing the quality assurance team.
Training other employees on quality procedures.
Handling quality reports and documentation.
Collecting and analyzing quality assurance data.
Working with suppliers to ensure the quality of supplies.
Developed compliance policies aligned with industry regulations and best practices.
Conducted regular audits to ensure adherence to internal and external standards.
Trained staff on compliance protocols and regulatory requirements effectively.
Collaborated with departments to identify potential compliance risks and mitigation strategies.
Reviewed contracts for compliance with legal and regulatory obligations consistently.
Facilitated communication between regulatory bodies and internal teams efficiently.
Implemented compliance monitoring tools to track adherence across operations smoothly.
Responded promptly to compliance inquiries from stakeholders and external auditors effectively.
Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices.
Maintained detailed records of all compliance related activities.
Assisted with the development of training materials for employees regarding compliance requirements.
Provided support in developing strategies for mitigating risks associated with non-compliance.
Ensured effective communication of changes in regulations or policies throughout the organization.
Provided guidance on complex regulatory issues to senior management and other departments.
Organized initiatives, drafted documentation and enforce compliance with best practices.
Completed internal and external audits according to established procedures.
Investigated complaints from customers regarding violations of company policy or applicable law and regulation.
Identified bank's risk profile by directing risk and assessment control team in performing bank-wide audits.
Created reports outlining compliance activities for executive leadership review.
Performed research on current industry trends and developments in order to remain up-to-date on best practices.
Implemented improved strategies for regulatory compliance, control testing and process operations.
Head Swim Coach
Visalia Swim Club
Visalia, California
05.2012 - 07.2018
Development of a training program, which will give a broad outline regarding the focus of the various practice groups for each season incorporating technical development and competitive training.
Model appropriate professional behavior, energy, attitude and motivation for swimmers and coaches.
Build effective, authentic relationships with swimmers, families, and staff.
Lead volunteer initiatives, including swim meet officials and program volunteers.
Reserve and schedule all pool rentals, swim practices, and meetings.
Develop community relationships and recruit new swimmers.
Organize year-round meet calendar, including writing and submitting all lineups for all meets.
Meet or exceed budget projections for income and expense and assist with budget development.
Engage with core aquatics programming to ensure a bridge between pre-competitive and competitive swimming.
Position involves weekend or extended hours and frequent travel to offsite events.
Attend weekly staff meetings and follow set office hours each week.
Clinical Information Manager/ Research Assistant
California Emergency Physicians Group
Visalia, California
05.2009 - 10.2016
Taking notes during patient visits and documenting them in the electronic health records system.
Learning about the medical process and using a team approach in patient supervision and documentation.
Working with a supervising Physician or Doctor to complete and submit medical records.
Communicating with patients and supervising Physicians professionally.
Completing all administrative tasks efficiently and helping the Physician take tests and give out medication.
Helping electronically prescribe medication for patients.
Assist resident physicians with research grants/ projects.
Assistant Men and Women’s Head Swim Coach
College of the Sequoias
Visalia, California
05.2008 - 06.2010
Development of a training program, which will give a broad outline regarding the focus of the various practice groups for each season incorporating technical development and competitive training.
Model appropriate professional behavior, energy, attitude and motivation for swimmers and coaches.
Build effective, authentic relationships with swimmers, families, and staff.