Summary
Overview
Work History
Education
Skills
Timeline
Generic

SETH STARR

Riverside

Summary

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

31
31
years of professional experience

Work History

Retail Sales Associate

Rite Aid
07.2012 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Customer Service Manager

Walmart
12.2005 - 07.2012
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

Food Preparer and Server

Full Of Life Village Cafe
06.2003 - 09.2005
  • Maintained high levels of sanitation by strictly adhering to food safety guidelines and regulations.
  • Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
  • Provided support to the culinary team through efficient ingredient prep, dish assembly, and equipment maintenance.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Delivered exceptional food quality by carefully following standardized recipes and maintaining consistency in taste and presentation.

Retail Department Manager

T.J. Maxx
09.2002 - 05.2003
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses.
  • Maintained a visually appealing department layout that effectively showcased products and enticed customers to make purchases.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.

Retail Department Manager

Stein Mart
06.2000 - 07.2002
  • Collaborated with other department managers to develop cross-functional promotions that drove store-wide sales growth.
  • Maximized profitability by optimizing pricing strategies, promotional activities, and product placements within the department.
  • Reduced employee turnover rate through establishing a positive work environment and fostering strong team dynamics.
  • Conducted regular performance evaluations for staff members, identifying opportunities for improvement and offering constructive feedback.
  • Enhanced sales performance with effective staff training and development programs, focusing on product knowledge and upselling techniques.

Retail Department Manager

Target
08.1997 - 06.2000

Drive-Thru Cashier

Burger King
04.1994 - 08.1997

Education

GED -

Troy High School
Fullerton, CA
06-1994

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Cash handling
  • Stocking and receiving
  • Retail store operations
  • Phone etiquette
  • Conflict resolution
  • Interpersonal and written communication
  • Sales goals attainment
  • Friendly and outgoing
  • Training and mentoring
  • Staff management

Timeline

Retail Sales Associate

Rite Aid
07.2012 - Current

Customer Service Manager

Walmart
12.2005 - 07.2012

Food Preparer and Server

Full Of Life Village Cafe
06.2003 - 09.2005

Retail Department Manager

T.J. Maxx
09.2002 - 05.2003

Retail Department Manager

Stein Mart
06.2000 - 07.2002

Retail Department Manager

Target
08.1997 - 06.2000

Drive-Thru Cashier

Burger King
04.1994 - 08.1997

GED -

Troy High School

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