Dynamic operations leader with a proven track record at Chick-fil-A, excelling in conflict resolution and process optimization. Spearheaded initiatives that enhanced productivity and employee morale, while effectively managing large teams. Skilled in developing training materials and implementing improvements, ensuring operational excellence and high customer satisfaction.
As a former Director Assistant and Director, I bring a unique blend of leadership, crisis management, and operational coordination skills that directly translate into the fast-paced, high-stakes world of firefighting. My experience overseeing teams, managing logistics, and making critical decisions under pressure has equipped me with the ability to remain calm, think clearly, and lead effectively in emergency situations.
I have developed strong communication skills through coordinating across departments and leading briefings—skills that are vital when collaborating with fire crews, and other emergency responders. Time management and prioritization were essential in my previous roles, ensuring that high-priority tasks were addressed efficiently—just as lives may depend on quick, accurate decisions in the fire service.
In addition, my background required unwavering attention to detail, strong situational awareness, and the ability to anticipate problems before they arise—all qualities that are fundamental in maintaining safety and executing fire suppression and rescue operations. My ability to adapt, stay organized under pressure, and lead by example makes me a valuable asset in any firefighting team.