Summary
Overview
Work History
Education
Skills
Timeline
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Seth Strout

Norman,OK

Summary

As a Bartender and Finished Beer Specialist, I combined customer service, process optimization, and technical troubleshooting to ensure high-quality service and product delivery. I designed efficient workflows for managing orders and service, while also troubleshooting issues with beer lines, CO2 systems, and glycol systems to maintain optimal beer quality. I trained coworkers on cleaning techniques, safety protocols, and troubleshooting methods, ensuring compliance with industry standards. Additionally, I monitored alcohol consumption to prevent over-serving, adhered to local laws, and used technology, such as POS systems, to track orders and inventory, ensuring smooth operations and a safe, enjoyable guest experience..

Overview

6
6
years of professional experience

Work History

Lead Finished Beer Specialist

Bj's Restaurant and Brewhouse
07.2019 - Current
  • Cleaned, maintained, and troubleshooted beer lines to ensure optimal functionality and quality of service for customers.
  • Trained new coworkers on proper beer line cleaning techniques, troubleshooting methods, and safety procedures, ensuring high-quality results and adherence to company standards.
  • Conducted regular inspections to address and resolve issues with CO2 systems, glycol systems, and FOBs (foam on beer) to guarantee the best product quality.
  • Followed strict safety protocols during cleaning and maintenance processes to ensure a safe working environment and compliance with industry regulations.
  • Transferred from Peoria, Az Location March of 2024

Head Bartender

BJ's Restaurant & Brewhouse
05.2019 - Current
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Educated staff on responsible alcohol serving practices, as well as, training new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Transferred from Peoria, AZ location March of 2024

Education

Bachelor of Science - Mechanical Engineering

University of Oklahoma
Norman, OK
12-2014

Skills

  • Staff training and supervision
  • Attentive service
  • Strong communication skills
  • Quality control standards
  • Cost control
  • Safe alcohol service

Timeline

Lead Finished Beer Specialist

Bj's Restaurant and Brewhouse
07.2019 - Current

Head Bartender

BJ's Restaurant & Brewhouse
05.2019 - Current

Bachelor of Science - Mechanical Engineering

University of Oklahoma
Seth Strout