Seth Theriot
Carencro,LA
Summary
Results-driven General Manager with a proven track record of implementing strategic approaches to drive profitability and sales. Recognized for excellence in operations and customer care. Skilled at motivating, training, and developing team members in highly competitive environments.
Overview
28
28
years of professional experience
Work History
General Manager
Bass Pro Shops Outdoor World
Denham Springs, LA
09.2013 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments, and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Designed sales and service strategies to improve revenue and retention.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Mitigated business risks by working closely with staff members and assessing performance.
Merchandising Manager
Bass Pro Shops Outdoor World
Denham Springs, LA
07.2007 - 09.2013
- Reviewed store performance data and made adjustments accordingly.
- Trained, supervised and evaluated staff to optimize their performance levels.
- Ensured compliance with company policies regarding product selection, ordering, display and inventory management.
- Analyzed consumer feedback from surveys, focus groups and other sources to identify areas of improvement in merchandising activities.
- Assisted in developing visual displays for stores according to corporate guidelines.
- Identified potential opportunities for growth within existing markets or new markets.
- Determined direction for seasonal merchandise by researching and analyzing trends.
- Increased sales through targeted merchandising plans and stocking of desirable inventory.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Tracked sales trends and recommended adjustments to maximize departmental profitability.
- Placed prices and descriptive signage to enhance displays and promote items.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Evaluated and analyzed product performance to develop optimal improvement strategies.
- Used historical and current business data to determine key buying trends and items.
- Analyzed sales data and market trends to identify opportunities for merchandise expansion and optimization.
- Ensured compliance with industry regulations and company policies throughout the merchandising process.
- Fostered a culture of continuous improvement, encouraging innovation and best practices in merchandising operations.
- Conducted competitor analysis to stay informed of market trends and adjust merchandising strategies accordingly.
- Guided the layout and organization of merchandise in-store, optimizing space for product visibility and customer flow.
- Identified and addressed performance issues within the merchandising team, implementing solutions to improve efficiency.
- Trained and supervised merchandising staff, fostering a team-oriented environment focused on performance and development.
- Organized and prioritized projects.
General Manager
Home Depot
Lafayette, LA
01.2005 - 07.2007
Assistant Manager
Home Depot
09.2001 - 01.2005
- Served in the following roles as an Asst. Mgr.
- Merchandise, ASM.
- Operations, ASM.
- Night Operations, ASM.
Area Manager
Home Depot
11.2000 - 09.2001
Department Manager
Home Depot
01.1998 - 11.2000
Sales Clerk
Home Depot
10.1997 - 01.1998
Assistant Manager
Guidry's Fashions
08.1996 - 05.1997
Education
Some College (No Degree) -
University of Louisiana At Lafayette
Lafayette, LASkills
- Staff Supervision
- Sales
- Customer Relationship Management
- Loss Prevention
- Branding
- Financial Administration
- Schedule Management
- Business Development
- Workflow Planning
- Expense Control
- P&L Management
- Operations Oversight
- Customer Retention
- Staff Training and Development
- Analytical Skills
- Regulatory Affairs
- Product Analysis
- Community Outreach
- Team Player
- Deadline-oriented
- Staffing
- Communication Skills
- Sales expertise
- Organizational Restructure and Change
- Multimillion-dollar P&L Management
- Staff Training
- Budget Analysis
- Strategic Planning
- Facility Management
- Sales Analysis
- Networking abilities
- Human Resources Management
- Top talent recruiting, hiring, and retention
- Departmental Operations Management
- Staff Management
- Relationship Building
- Team training and development
- Budget coordination
- Risk Management
- Time Management
- Training and Development
- Profit and loss accountability
- Verbal and written communication
- Organizational Development
- Leader
Affiliations
- Believe in Conservation
- Avid Sportsman- Waterfowl, Deer Hunting, and Fisherman
Timeline
General Manager
Bass Pro Shops Outdoor World
09.2013 - Current
Merchandising Manager
Bass Pro Shops Outdoor World
07.2007 - 09.2013
General Manager
Home Depot
01.2005 - 07.2007
Assistant Manager
Home Depot
09.2001 - 01.2005
Area Manager
Home Depot
11.2000 - 09.2001
Department Manager
Home Depot
01.1998 - 11.2000
Sales Clerk
Home Depot
10.1997 - 01.1998
Assistant Manager
Guidry's Fashions
08.1996 - 05.1997
Some College (No Degree) -
University of Louisiana At Lafayette
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