Seth Trimble
Cullman,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Installer/Service Technician
Baker Pro Audio And Video
03.2020 - Current
- Mount speakers to walls, ceiling joists, and ceiling tiles as a primary responsibility.
- Install various audio mixers/microphones/general audio equipment/stage lighting systems in a variety of configurations in churches/homes/businesses.
- Wire speakers/power amps.
- Solder cables and speaker/microphone jacks as needed.
- Install/troubleshoot computer systems for live stream/mixer control operations.
- Terminate ethernet cables as needed.
- Operate various lifts as needed. Ex: Scissor/Boom lifts.
- Climb ladders to install/inspect equipment as needed.
- Run wires through various environments for operation on speakers/microphones.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
- Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Assisted with system design and layout to optimize installations and continuous performance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Associate
Planet Fitness
01.2019 - 03.2020
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Maintained facility by regularly cleaning equipment/locker rooms.
- Provided personal training/workout program creation to customers when needed.
- Traveled to other facilities to cover shifts as needed.
Shift Supervisor
Rite Aid
07.2006 - 11.2018
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
High School Diploma -
Cold Springs High School
No Degree - Graphic Design
Wallace State Community College - Hanceville
Hanceville, ALSkills
- Operating Various lifts Ex: Scissor/Boom lifts
- Termination of CAT5/CAT6 Cables
- Soldering cables/Jacks
- Cable Management
- Equipment Installation
- Diagnostics and Troubleshooting
- Critical Thinking
- Power Tool Operation
Timeline
Installer/Service Technician
Baker Pro Audio And Video
03.2020 - Current
Associate
Planet Fitness
01.2019 - 03.2020
Shift Supervisor
Rite Aid
07.2006 - 11.2018
High School Diploma -
Cold Springs High School
No Degree - Graphic Design
Wallace State Community College - Hanceville
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