Seth West
Clifton Park,NY
Summary
Seasoned Operations Manager and talented leader with 18+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
26
26
years of professional experience
Work History
General Manager of Operations
Hiretech North America, Inc
09.2006 - Current
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Trained, coached and mentored staff to support LEAN principles.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Unit Supply Clerk
US Army
12.1998 - 04.2001
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
- Monitored budget allocation closely to ensure department spending remained within authorized limits, adjusting procurement plans as needed to meet financial goals.
- Prepared clear and concise reports for management review, detailing inventory levels, purchasing trends, and potential supply chain issues.
- Improved forecasting accuracy by analyzing historical demand patterns and collaborating with key stakeholders to anticipate future needs.
Education
Bachelor of Science - Business Administration
Plattsburgh State University
Plattsburgh, NYSkills
- Operations Management
- Staff Development
- Team Leadership
- Customer Service
- Data Analysis
- Operational Efficiency
- Customer Relationship Management
- Logistics Management
- Financial Management
- Warehouse Operations
- MS Office
- Cross-functional communications
Timeline
General Manager of Operations
Hiretech North America, Inc
09.2006 - Current
Unit Supply Clerk
US Army
12.1998 - 04.2001
Bachelor of Science - Business Administration
Plattsburgh State University
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