Seth Willard
Baton Rouge,LOUISIANA
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
4
4
years of professional experience
Work History
Sales Associate
Harper's Haberdashery
Baton Rouge, LA
12.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Processed credit card transactions quickly and securely.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed promotional strategies to increase sales volume.
Team Trainer
Chick-fil-A
Baton Rouge, LA
04.2021 - 11.2022
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Delivered group and individual needs-based training to personnel.
- Demonstrated proper use of equipment, ensuring safety and efficiency.
- Assisted in creating a motivational atmosphere that encouraged team growth.
- Provided constructive feedback and one-on-one coaching to employees.
- Tracked attendance records for all team trainings and reported results to supervisors.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Explained goals and expectations required of trainees.
Education
Some College (No Degree) - Civil Engineering
Louisiana State University
Baton Rouge, LASkills
- Civil engineering principles
- MATLAB programming
- CAD software
- Project management
- Regulatory compliance
- Data analysis
- Team building
- Sales expertise
Service
- Mission Trip on Navajo Reservation
Organizations
- Alpha Gamma Rho Fraternity
- Ducks Unlimited Tiger Chapter
Timeline
Sales Associate
Harper's Haberdashery
12.2023 - Current
Team Trainer
Chick-fil-A
04.2021 - 11.2022
Some College (No Degree) - Civil Engineering
Louisiana State University
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