Seth Williams
Eatonville,WA
Summary
Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions. Experienced leader and Manager willing to shape teams into successful producers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Executive
Pace Material Handling
Auburn, WA
05.2021 - 05.2023
- Managed accounts by providing ongoing technical support after the sale was completed.
- Identified potential new customers through research of industry trends and competitive analysis.
- Managed the sales and service for loading dock equipment of more than a hundred accounts throughout the state of Washington.
- Maintained accurate records of all sales activities using CRM software systems.
- Generated weekly reports on sales performance against targets for upper management review.
- Managed large accounts and expanded the service that we provided within those accounts, amongst hundreds of smaller accounts.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Researched market conditions in local, regional, or national areas to determine potential sales of a product or service.
- With proper time management, established a good balance between cold calls and writing quotes, leading me to expand my accounts to generate over 1 million dollars annually.
- Developed a vast knowledge and deep understanding for the equipment that we sold and serviced. - Expanded my accounts to reach over 1 million dollars in sales annually. - Top seller for new accounts in the department. - Wrote and designed quotes for service / equipment sales. - Won business with some of the largest accounts within the company. - Traveled the country for account prospects and training on new equipment.
- Revived dormant accounts by re-establishing relationships with key decision-makers.
Hunting Manager
Sportsman's Warehouse of Spokane
Spokane, WA
10.2018 - 05.2021
- Advanced into management role, proficient in opening and closing store procedures.
- Operating the cash room, counting tills and counting the safe to ensure that all funds are accounted for.
- Created monthly reports for senior management summarizing operational performance metrics.
- Double and triple checking firearm paperwork to ensure no errors are filed.
- Disposition paperwork, faxing and emailing forms to appropriate law enforcement agencies while maintaining open communication between our facility and theirs
- Keeping up with a heavy flow of emails and tasks through the S.M.A.R.T application.
- Providing excellent customer service to create repeat customers. - Used the friedman sales steps to increase Add-On sales in the department. - Have had no errors on paperwork started, finished or double checked. - Introduced the team to new sales ideas, boosting F.S.P Sales.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
Sales Manager
Big 5 Sporting Goods of Spokane Valley
Spokane Valley, WA
11.2017 - 09.2018
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Met daily sales goals and ensured that add-on sales were met as well.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Handled customer complaints and ensured that they left the store satisfied with the problems they had.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Performed cash drops, balanced the safe and delivered the safe contents to the armored carriers.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Tracked monthly sales to generate reports for business development planning.
- Created and presented monthly reports to management on sales performance.
Operations Manager
N-hance Wood Renewal of King County/ Tacoma
Silverdale, WA
04.2011 - 03.2015
- Managed an N-hance franchise in King County, WA after working as Lead Technician at the Tacoma WA Franchise.
- Organized advertising to grow the business
- Met Monthly sales goals and Jobs completed.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Built and maintained business and customer relationships.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Developed key performance indicators to measure effectiveness of operational processes.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Education
Some College (No Degree) - Speech And Rhetorical Studies
Green River College
Auburn09-2022
Skills
- Account Management
- Lead Generation
- Staff Management
- Customer Service
- Account Servicing
- Territory Management
- Pipeline Management
- Sales Strategies Implementation
- Sales Quota Achievement
- Research and Analysis
- Written and Verbal Communication
- Financial Reporting
- Operations
- Customer Relationship Management (CRM)
- Performance Tracking
- Managing Client Relationships
- Strong Presentation Skills
- Interpersonal Skills
- Negotiation Skills
Accomplishments
- Grew book of business to over a million dollars of sales within the first year through cold calling and lead generation.
- Led teams to be the highest grossing within the company.
- Experienced sales professional with proven track record.
Certification
- Earned sales license in California for Automobile sales.
- Osha 10 safety course.
- Fire watch safety.
- Forklift Safety.
- Traffic control and Operations.
- Leadership and Management.
References
References available upon request.
Timeline
Account Executive
Pace Material Handling
05.2021 - 05.2023
Hunting Manager
Sportsman's Warehouse of Spokane
10.2018 - 05.2021
Sales Manager
Big 5 Sporting Goods of Spokane Valley
11.2017 - 09.2018
Operations Manager
N-hance Wood Renewal of King County/ Tacoma
04.2011 - 03.2015
Some College (No Degree) - Speech And Rhetorical Studies
Green River College
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