Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Williams

Imperial,NE

Summary

Dynamic Parts Specialist with proven expertise at 21st Century Equipment LLC, excelling in inventory management and customer service. Enhanced operational efficiency through streamlined order processing and developed strong vendor relationships, resulting in improved pricing and availability. Recognized for exceptional problem-solving skills and a commitment to customer satisfaction.

Overview

8
8
years of professional experience

Work History

Parts Specialist

Yost Farm Supply
07.2023 - Current
  • Assisted with inventory management and tracking of parts to ensure accurate stock levels.
  • Supported customer inquiries about parts availability, specifications, and compatibility with various models.
  • Processed orders efficiently using inventory management systems to streamline operations.
  • Collaborated with team members to maintain organized storage areas for optimal accessibility of parts.

Farm Hand

New Way Farms
05.2022 - 05.2023
  • Operated and maintained farm equipment to ensure optimal performance and safety.
  • Assisted in planting, cultivating, and harvesting crops according to seasonal schedules.
  • Monitored crop health, identifying issues and implementing corrective measures as needed.
  • Implemented efficient irrigation techniques to optimize water usage across fields.

Parts Specialist

21st Century Equipment LLC
01.2020 - 08.2022
  • Managed inventory systems to ensure accurate stock levels and timely replenishment.
  • Analyzed customer needs to provide tailored product recommendations and solutions.
  • Developed training materials and conducted workshops for new staff on auto parts knowledge.
  • Collaborated with suppliers to source high-quality parts, enhancing overall service quality.
  • Streamlined order processing procedures, improving efficiency in fulfillment operations.
  • Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Provided technical expertise to customers seeking customized solutions for their vehicles, resulting in increased customer satisfaction ratings.
  • Established strong relationships with vendors, resulting in better pricing and availability of high-demand auto parts.

Store Associate

Hills Family Foods
09.2019 - 12.2020
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained organized inventory, ensuring efficient stock levels and accessibility.
  • Implemented merchandising strategies to optimize product visibility and sales.
  • Trained new associates on operational procedures and customer service standards.

Contractor's Apprentice

B&E Construction
01.2018 - 03.2019

Hung drywall, as well as finished flooring, carpet, countertops, and sinks.

  • Supported skilled tradespeople in completing tasks efficiently, enhancing overall team productivity.
  • Operated hand and power tools safely while maintaining a clean and organized work environment.
  • Participated in training sessions to improve knowledge of construction techniques and materials used on-site.

Education

Certificated - Welding

Northwest Kansas Technical College
Goodland, KS
05-2013

GED -

Learning Center
Colby, KS
05-2012

Skills

  • Shipping and receiving
  • Warehouse operations
  • Returns processing
  • Packaging and labeling
  • Sales support
  • Warranty administration
  • Parts documentation
  • Parts identification
  • Stock control
  • Customer service
  • Ordering parts
  • Verbal and written communication
  • Invoice processing
  • Order fulfillment
  • Problem-solving skills
  • Shipping coordination
  • Email communication
  • Coordinating paperwork
  • Supply orders
  • Inventory auditing
  • Inventory management
  • Product demonstration
  • Improving customer satisfaction
  • Forklift operation
  • Suggestive selling
  • Training and coaching
  • Goal setting
  • Parts installation
  • Stock number and pricing data
  • Parts recommendation
  • Reviewing deliveries
  • Parts department organization
  • Replacement parts identification
  • Payment processing
  • Active listening
  • Customer relationship development
  • Inventory coordination
  • Price negotiation
  • Product recommendations
  • Order documentation
  • Teamwork
  • Teamwork and collaboration
  • Multitasking
  • Time management
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking ability
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Cash handling
  • Customer interaction
  • Relationship building
  • Safety procedures
  • Task prioritization

Timeline

Parts Specialist

Yost Farm Supply
07.2023 - Current

Farm Hand

New Way Farms
05.2022 - 05.2023

Parts Specialist

21st Century Equipment LLC
01.2020 - 08.2022

Store Associate

Hills Family Foods
09.2019 - 12.2020

Contractor's Apprentice

B&E Construction
01.2018 - 03.2019

Certificated - Welding

Northwest Kansas Technical College

GED -

Learning Center
Seth Williams