Summary
Overview
Work History
Education
Skills
Timeline
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Seth Wordell

Greater Milwaukee,WI

Summary

Dynamic and detail-oriented Wine and Spirits Sales Representative with a proven track record fostering strong client relationships and driving business growth. Adept at identifying market opportunities, implementing strategic sales initiatives and delivering exceptional customer service. Possess a comprehensive understanding of industry trends, products, and regulations as well as a desire for continuing industry education. Skilled communicator with the ability to effectively collaborate with diverse teams and cultivate long-term partnerships. Committed to delivering unparalleled sales performance and enhancing brand visibility in highly competitive markets.

Overview

7
7
years of professional experience

Work History

Sales Representative

Left Bank Wine + Spirits
02.2024 - Current

- Trained staff on product knowledge and tasting techniques, enhancing overall customer experience.

- Grew route by 30% by researching market trends and identifying new opportunities for growth.

- Provided personalized recommendations to customers based on their preferences and budget constraints.

- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.

- Serviced existing accounts on regular basis to maximize revenue and grow product placement.

Sales Support Specialist

Left Bank Wine + Spirits
08.2023 - 02.2024

- Managed inventory, ensuring optimal stock levels and minimal spoilage.

- Created informative in-store displays highlighting featured products, boosting sales.

- Optimized store layout to maximize visibility of high-margin products and encourage impulse purchases.

- Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.

- Clarified customer requests, forwarded product information and answered questions to support sales operations.

- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.

Lead Event Manager

Shully Cuisine and Events
05.2017 - 08.2023

- Directed and supervised event staff and volunteers to maintain seamless event operations.

- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.

- Provided exceptional customer service to all guests and escalated concerns where needed.

- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.

- Worked with on-site and external party planners to create and manage product ordering and waitstaff for small and large events.

- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Education

Certified Sherry Wine Specialist

Wine Scholar Guild
01.2024

WSET Level 2 Award in Wines

Wine And Spirits Education Trust
01.2024

Skills

- Communication

- Organization

- Data Analysis

- Customer Retention

- Relationship Building

- Revenue Generation

- Product Education

- Sales Growth

Timeline

Sales Representative

Left Bank Wine + Spirits
02.2024 - Current

Sales Support Specialist

Left Bank Wine + Spirits
08.2023 - 02.2024

Lead Event Manager

Shully Cuisine and Events
05.2017 - 08.2023

Certified Sherry Wine Specialist

Wine Scholar Guild

WSET Level 2 Award in Wines

Wine And Spirits Education Trust
Seth Wordell