Dynamic and detail-oriented Wine and Spirits Sales Representative with a proven track record fostering strong client relationships and driving business growth. Adept at identifying market opportunities, implementing strategic sales initiatives and delivering exceptional customer service. Possess a comprehensive understanding of industry trends, products, and regulations as well as a desire for continuing industry education. Skilled communicator with the ability to effectively collaborate with diverse teams and cultivate long-term partnerships. Committed to delivering unparalleled sales performance and enhancing brand visibility in highly competitive markets.
- Trained staff on product knowledge and tasting techniques, enhancing overall customer experience.
- Grew route by 30% by researching market trends and identifying new opportunities for growth.
- Provided personalized recommendations to customers based on their preferences and budget constraints.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Serviced existing accounts on regular basis to maximize revenue and grow product placement.
- Managed inventory, ensuring optimal stock levels and minimal spoilage.
- Created informative in-store displays highlighting featured products, boosting sales.
- Optimized store layout to maximize visibility of high-margin products and encourage impulse purchases.
- Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Directed and supervised event staff and volunteers to maintain seamless event operations.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Worked with on-site and external party planners to create and manage product ordering and waitstaff for small and large events.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Communication
- Organization
- Data Analysis
- Customer Retention
- Relationship Building
- Revenue Generation
- Product Education
- Sales Growth