Seth Yoder
Somerset,PA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Infantryman (11B)
US Army
01.2019 - Current
- Currently a Sergeant (E-5)
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on short notice basis.
Activities Supervisor
Seven Springs Resort (Vail Resorts)
Seven Springs Mountain Resort
04.2022 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed Departmental SOP's based on company policies and standards
Activities Supervisor
Seven Springs Mountain Resort
Seven Springs Mountain Resort
09.2021 - 04.2022
- Enhanced customer service based on feedback from guests.
- Monitored workers for performance, professionalism and service quality.
- Trained workers in service policies, safety requirements and specifics of activities.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Dealt with many stressful situations and guest complaints through the winter season.
Lifeguard
Somerset Area School District
10.2017 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Taught swimming lessons to young kids.
Education
Bachelor of Science - Criminal Justice- Homeland Security (Online)
California University of Pennsylvania
California, PA12.2024
High School Diploma -
Somerset Area School District
Somerset, PA06.2020
Skills
- Operational Efficiency and Safety
- Quality Standards
- Team Monitoring
- Emergency Preparedness
- De-Escalating Conflicts
- Maintain Facilities
- Teamwork And Collaboration
Certification
- Certified Lifeguard through Red Cross
- Combat Lifesaving (US Army)
- CPR and First Aid through Red Cross
- Certified Pool Operator (CPO)
Timeline
Activities Supervisor
Seven Springs Resort (Vail Resorts)
04.2022 - Current
Activities Supervisor
Seven Springs Mountain Resort
09.2021 - 04.2022
Infantryman (11B)
US Army
01.2019 - Current
Lifeguard
Somerset Area School District
10.2017 - 09.2021
Bachelor of Science - Criminal Justice- Homeland Security (Online)
California University of Pennsylvania
High School Diploma -
Somerset Area School District