Setiadjie Suriesh Agung Rahmadi
Sales Consultant / Client Care
SIDOARJO,East Java
Summary
Experienced with customer service and frontline duties, ensuring seamless interactions and satisfaction. Utilizes strong communication and problem-solving skills to address and resolve customer concerns efficiently. Track record of maintaining positive customer relations and adapting to evolving needs.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
FRONTLINER/Client Care Administrator
PT ERHA CLINIC INDONESIA
09.2023 - Current
- Effectively manage data for over 1000 patients, ensure customer satisfaction and maintain customer loyalty.
- Develop and maintain relationships with clients by providing exceptional customer service.
- Liaise with other departments to ensure accounts are managed properly.
- Resolve patient inquiries and complaints in a professional and timely manner.
SALES CONSULTANT
PT JOTUN INDONESIA
01.2022 - 01.2023
- Develop and implement successful sales strategies to increase customer base and retain existing customers.
- Building a network of contacts to provide leads and sales opportunities.
- Negotiate and close sales contracts with clients.
- Experienced in creating and delivering presentations to potential customers.
- Consistently meet and exceed sales targets.
- Utilize customer relationship management software to maintain and track customer information.
- Develop and maintain relationships with key decision makers.
- Conduct market research and identify new sales opportunities.
Education
Bachelor of Accountancy -
STIESIA
SURABAYA, INDONESIA 09.2017 - 12.2023
Skills
Complaint handling
Appointment scheduling
Performance tracking
Up-selling strategies
Personal Information
- ID Number: 3515082302990004
- Date of Birth: 02/23/99
- Nationality: INDONESIA
- Driving License: SIM C
Timeline
FRONTLINER/Client Care Administrator
PT ERHA CLINIC INDONESIA
09.2023 - Current
SALES CONSULTANT
PT JOTUN INDONESIA
01.2022 - 01.2023
Bachelor of Accountancy -
STIESIA
09.2017 - 12.2023
Similar Profiles
George Marco AlvinGeorge Marco Alvin
Senior Front End Developer at PT Arya Noble (PT Erha Clinic Indonesia)Senior Front End Developer at PT Arya Noble (PT Erha Clinic Indonesia)
Putri AndarinaPutri Andarina
Digital Strategist and Activation Sr. Manager at PT. ERHA Clinic IndonesiaDigital Strategist and Activation Sr. Manager at PT. ERHA Clinic Indonesia
Saputri RamadhanSaputri Ramadhan
Director's Secretary at PT Ksatria Mitra Kontraktor IndonesiaDirector's Secretary at PT Ksatria Mitra Kontraktor Indonesia
ACHMAD ASHARI NOVIANTOACHMAD ASHARI NOVIANTO
Back Office (Admin HRD) at Hotel Sinar 2Back Office (Admin HRD) at Hotel Sinar 2
Virdania VarestikaVirdania Varestika
Experience Internal Control Analyst at Japan Tobacco International IndonesiaExperience Internal Control Analyst at Japan Tobacco International Indonesia