Summary
Overview
Work History
Education
Skills
Timeline
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Seung Baek

Seung Baek

1006 Green Lane. La Canada Flintridge,CA

Summary

I'm Highly-motivated employee with desire to take on new challenges. Strong worth ethic, multitasking, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

22
22
years of professional experience

Work History

President of Sales and Marketing:

Metro by T-Mobile
08.2011 - 07.2024
  • Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Drove improvements in customer retention rates by implementing effective loyalty programs aimed at deepening consumer engagement.

President:

Endless Touch, INC
10.2003 - 07.2011
  • Coordinated work across departments to keep teams on track with company goals.
  • Integrated marketing and sales strategies with business development and operational leadership plans.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.

Sales Representative:

Cingular Wireless
02.2003 - 09.2003
  • Created successful strategies to develop and expand customer sales.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.


Property Management Assistant:

Pacific Allied Asset Management
06.2002 - 12.2002


  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.

Education

Bachelor of Arts - Economics

University of Southern California
05.2002

Saddleback College.
08.1998

High School Diploma -

Woodbridge High School.
05.1996

Skills

  • MS Word
  • Excel
  • Decision Making
  • Sales Targeting
  • Brand Marketing
  • Team Management

Timeline

President of Sales and Marketing:

Metro by T-Mobile
08.2011 - 07.2024

President:

Endless Touch, INC
10.2003 - 07.2011

Sales Representative:

Cingular Wireless
02.2003 - 09.2003

Property Management Assistant:

Pacific Allied Asset Management
06.2002 - 12.2002

Bachelor of Arts - Economics

University of Southern California

Saddleback College.

High School Diploma -

Woodbridge High School.

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Seung Baek