Summary
Overview
Work History
Education
Skills
References
Timeline
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Sevan Yadegarian

San Jose,United States

Summary

Professional employee with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Recognized for exemplary customer service and team collaboration.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Starbucks
San Jose, CA
03.2016 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Coached and developed store associates through formal and informal interactions.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Customer Service Coordinator

T.J. Maxx
San Jose , CA
11.2013 - 07.2017
  • Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.
  • Provided training for new employees on company policies and procedures related to customer service.
  • Collaborated with other departments to resolve complex customer issues quickly.

Education

High School Diploma -

Branham High School
San Jose, CA
06-2016

Skills

  • Customer Relations
  • Business Development
  • Team Building and Leadership
  • Operations Management
  • Multitasking and Organization
  • Hiring and Training
  • Time Management

References

References available upon request.

Timeline

Assistant Store Manager

Starbucks
03.2016 - Current

Customer Service Coordinator

T.J. Maxx
11.2013 - 07.2017

High School Diploma -

Branham High School

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Sevan Yadegarian