SEVARA MEDOV
New York,NY
Summary
Organized and detail-oriented individual with a strong background in logistics operations and customer service. Skilled at ensuring customer satisfaction through proactive issue resolution. Proficient in Microsoft Office, facilitating meticulous record-keeping and efficient document management.
Overview
4
4
years of professional experience
Work History
Intake Coordinator
EZ Living Home Care
04.2024 - Current
- Provided excellent customer service to patients, family members, and healthcare providers during intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
Assistant Manager - Logistics
Legacy Brooklyn Inc.
03.2021 - 02.2024
- Resolved any issues that arose during the transport process in timely manner
- Ensured compliance with all applicable laws, regulations, and safety standards for the safe handling of goods
- Successfully hired and trained diverse group of drivers, ensuring compliance with industry standards and company policies
- Answered incoming calls promptly and professionally, routing messages as needed
- Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
- Developed and maintained effective working relationships with clients, vendors, and staff
- Created manual and electronic document files and records, providing up-to-date information.
Education
Bachelor in Accounting -
Lehman College, CUNY
The Bronx, NY06.2025
Accounting -
Kingsborough Community College
Brooklyn, NY06.2024
Skills
- Customs Compliance
- Team Management
- Microsoft Office and DocuSign
- Office Administration
- File and Record Keeping
- Travel Arrangements
- Document Preparation
- Customer Service
- Issue Resolution
- Data Entry
- Quickbooks
Languages
Russian
Native or Bilingual
Timeline
Intake Coordinator
EZ Living Home Care
04.2024 - Current
Assistant Manager - Logistics
Legacy Brooklyn Inc.
03.2021 - 02.2024
Bachelor in Accounting -
Lehman College, CUNY
Accounting -
Kingsborough Community College
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