Sevaughn white
Brandon
Summary
Developed strong communication and problem-solving skills in fast-paced customer service environment. Proven ability to handle diverse customer inquiries and resolve issues efficiently. Seeking to transition into new field, leveraging adaptability and dedication to deliver exceptional results.
Offering excellent interpersonal skills and passion for customer service, eager to learn and grow in dynamic environment. Brings willingness to quickly adopt new knowledge and technical skills.
Overview
1
1
year of professional experience
Work History
Call Representative
Skyes Enterprises
11.2018 - 03.2020
- Answered inbound customer service calls to assist with questions, concerns or problems.
- Maintained up-to-date knowledge of products, services, and policies to provide accurate information to customers during calls.
- Delivered exceptional customer experiences while adhering to strict compliance guidelines set forth by the organization.
- Boosted sales revenue through upselling relevant products and services based on customers'' needs during interactions.
Education
High School Diploma -
Armwood High School
12000 E US Highway 92, Seffner05-2018
Skills
- Customer service
- Goal oriented
- Complaint resolution
- Customer correspondence
- Problem-solving skills
- Resolving issues
- Customer communications
- Answering questions
- Gathering information
- Teamwork
- Multitasking
- Multitasking Abilities
- Calm and professional under pressure
- Excellent communication
- Understanding customer needs
- Organizational skills
- Team collaboration
- Active listening
- Relationship building
- Customer relations
Timeline
Call Representative
Skyes Enterprises
11.2018 - 03.2020
High School Diploma -
Armwood High School
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