Seven Penny
Ankeny
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Server
Venteux Brasserie, Cafe & Oyster Bar
2023.08 - 2024.08
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Food Runner/Server
Borracha Mexican Cantina
2019.01 - 2023.05
- Assisted wait staff with timely food delivery and guest requests.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Coordinated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Sales and Ticket Writer
7 Hills Hand Car Wash
2017.12 - 2018.12
- Greeted customers and assessed needs to recommend suitable car wash services.
- Maintained and repaired car wash equipment to meet operational demand.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Education
High School Diploma -
Coronado High School
Henderson, NV05.2019
Skills
- Operational Efficiency and Safety
- Greeting and Seating Guests
- Transactions and Cash Handling
- Table Setting Arrangements
- Dining Room Monitoring
- Cocktail Knowledge
- Customer Service and Rapport
- High-Volume Dining
Timeline
Server
Venteux Brasserie, Cafe & Oyster Bar
2023.08 - 2024.08
Food Runner/Server
Borracha Mexican Cantina
2019.01 - 2023.05
Sales and Ticket Writer
7 Hills Hand Car Wash
2017.12 - 2018.12
High School Diploma -
Coronado High School
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