Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Seven Jade Siojo

Phoenix,AZ

Summary

I’m a dynamic professional with a strong background in customer service and problem-solving. Skilled in inventory management and upholding high-quality standards, I consistently improve customer satisfaction through clear communication and a keen attention to detail. Dedicated to boosting operational efficiency and ensuring workplace safety, I’m always eager to learn and apply new skills. As a motivated individual with a deep faith, I strive to approach every challenge with determination and an open mind.

Overview

9
9
years of professional experience

Work History

Stocking on TA

Walmart
Anthem, AZ
11.2024 - Current
  • Checked expiration dates on perishable items to ensure freshness.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Replenished items to maintain stock availability.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Inspected items received for damage or other issues.

Call Center Representative

Hyundai Motor America
Mesa, AZ
01.2022 - 12.2023
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Maintained high levels of professionalism while interacting with customers via phone or email.

Store Clerk

UPS
Anthem, AZ
02.2019 - 11.2023
  • Verified that all pricing was accurate before putting items out for sale.
  • Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
  • Managed inventory, restocked shelves, and ensured product availability for customers.
  • Processed sales transactions and handled cash and credit card payments.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Examined packages and goods for damage and notified vendors of replacement needs.

Food Service Worker

Philmont Country Club
Philadelphia, PA
04.2016 - 08.2017
  • Prepared beverages such as coffee, tea, soda.
  • Replenished condiments at customer tables as needed.
  • Maintained safe food handling practices to prevent germ spread.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Assembled and served meals according to specific guest requirements.

Education

High School Diploma -

Hood College
Frederick, MD

Skills

  • Inventory management
  • Customer service
  • Time management
  • Product knowledge
  • Data entry
  • Team collaboration
  • Sales support
  • Communication skills
  • Attention to detail
  • Organizational skills
  • Quality assurance
  • Problem solving
  • Workplace safety

Affiliations

  • Fitness
  • Cooking
  • Content Creation
  • Running
  • Tennis

Languages

English
Professional
French
Limited
Arabic
Elementary

References

References available upon request.

Timeline

Stocking on TA

Walmart
11.2024 - Current

Call Center Representative

Hyundai Motor America
01.2022 - 12.2023

Store Clerk

UPS
02.2019 - 11.2023

Food Service Worker

Philmont Country Club
04.2016 - 08.2017

High School Diploma -

Hood College

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