Severin Velasco
Richmond,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Development Associate
Data Company One
RICHMOND, VA
10.2023 - 04.2024
- Analyzed emerging markets to pinpoint growth prospects.
- Participated in meetings with senior executives to discuss strategy implementation.
- Ensured compliance with regulatory standards related to the industry.
- Developed and implemented strategies to increase sales and market share.
- Conducted research on potential customers, competitors, and industry trends.
- Set up potential client contacts, cultivated relationships, and followed through on service needs.
New York Life Agent
New York Life
Charlotte, NC
08.2022 - 09.2023
- Calculate quotes and educate potential clients on insurance options
- Obtain underwriting approval by completing an application for coverage
- Attend continuing education courses and workshops to gain additional insurance industry knowledge
- Schedule fact-finding appointments and consultations to determine client needs and overall financial situations
- Recommend type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques
- Provide wealth protection by understanding each client's unique situation and recommending appropriate options from the NYL network.
Lead Generation Specialist
Blue Raven Solar
Charlotte, NC
03.2022 - 08.2022
- Initiates solar sales cycle, engaging with homeowners of high-income territories across Charlotte, North Carolina and surrounding areas
- Engaged in cold calling, D2D sales, email marketing, social media marketing, and several other sales and advertising strategies/methods to promote persistent appointment generation
- Strategically presented, educated, and negotiated solar energy products and services (i.e
- What they are, how they work, benefits, rates, etc.) with homeowners to pique client curiosity
- Built rapport and professional client relationships through strong, strategic communication skills
- Maintained relationships throughout sales cycle through prompt, continual follow-ups (via text, email, phone calls, etc.) to sustain client interest
- Built resilience within workplace by recruiting, leading, and training new teams of hires.
Food Delivery Driver
DoorDash
Houston, TX
05.2020 - 01.2022
- Kept delivery vehicles clean and neat to maintain the company's professional reputation
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings
- Drove continuously during shifts, met deadlines and achieved high customer satisfaction ratings of 4.98 stars over entire career
- Verified orders prior to completing deliveries to avoid customer complaints
- Drove more than 100 miles per day to serve as many as 500 customers per month across Richmond.
Walmart Customer Availability Process II
Walmart
Midlothian, VA
05.2019 - 01.2021
- Developed higher standards for customer service and increased efficiency by streamlining operations
- This process became a new standard that I trained and mentored associates in thereafter
- Resolved customer concerns with products or services to help with retention and drive sales
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
- Improved repeated issues within operations and business management to solve problems and improve company outcomes
- Saved 4+ hours per day by implementing time-saving initiatives that addressed long-standing problems.
Certified Soccer Referee
Chesterfield Virginia Soccer Referees Association
06.2011 - 08.2018
- Officiated at sporting events, games or competitions to maintain standards of play and enforce observed game rules
- Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, discuss problems, and ensure player safety
- Maintained discipline, fair play, courtesy, self-control and congenial relations with coaches, players and spectators during sporting events.
Education
Bachelor Degree in Neuroscience -
The University of The South
High School Diploma with Honors -
Cosby High School
Skills
- Customer focused approach
- Team success improvement
- Client relationship building
- Dedicated and dependable associate
- Impactful sales team member
- Proven leader
- Strong communicator
- Successful employee mentor
- Problem solver
- Business development
- Complaint resolution
- Client account management
- CRM software
- Microsoft Office
- Google Docs
- Sales skills - Highly proficient
- Influencing and negotiating with customer - Highly proficient
- Data collection and analysis
- Data Analytics
- Research protocol development
Certification
- Driver's License
- Life Insurance Producer - 08/01/22
- Accident and Health or Sickness Insurance Producer - 08/22
Additional Information
Collegiate Soccer Team Captain and Athlete
Managed time effectively when traveling for games, attending practice, and going to work/classes. Implemented strategy before and during matches in high-pressure scenarios. Delegated roles to team members based on individual skills and collective needs. Communicated effectively with a diverse group of athletes, coaches, and game officials. Motivated myself and others to compete and perform at a high level consistently. Demonstrated excellent teamwork and a strong work ethic by promoting camaraderie.
Assessments
- Sales skills - Highly Proficient
- Influencing and negotiating with customer - Highly Proficient
Timeline
Business Development Associate
Data Company One
10.2023 - 04.2024
New York Life Agent
New York Life
08.2022 - 09.2023
Lead Generation Specialist
Blue Raven Solar
03.2022 - 08.2022
Food Delivery Driver
DoorDash
05.2020 - 01.2022
Walmart Customer Availability Process II
Walmart
05.2019 - 01.2021
Certified Soccer Referee
Chesterfield Virginia Soccer Referees Association
06.2011 - 08.2018
Bachelor Degree in Neuroscience -
The University of The South
High School Diploma with Honors -
Cosby High School
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