Sevilya Lomidze
Tipp City
Summary
Adept Office Manager with a proven track record at Friendly Care Agency, enhancing operational efficiency and client satisfaction through expert office administration and exceptional customer service. Spearheaded a team, fostering professional growth and maintaining a 100% compliance rate with HIPAA guidelines. Skilled in staff management and organizational development, demonstrating a unique blend of human resources management and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Office Manager
Friendly Care Agency
2017.12 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Promoted a safe and healthy work environment by providing regular safety training sessions and maintaining up-to-date first aid supplies and equipment.
- Recruited hired, trained, and supervised a diverse team of caregivers, promoting professional development opportunities within the organization.
- Communicated with patients, ensuring that medical information was kept private.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Managed on-call caregiver scheduling, ensuring adequate staffing levels at all times while minimizing overtime costs.
Education
Associate of Medical Assistant - Medical Assisting
Everest College
Jacksonville, FL07.2010
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Staff Management
- Employee Supervision
- Human Resources
- Staff hiring
- Employee Training
- Documentation and control
- Staff Training
- Computer Skills
- Hiring and Training
- Human Resources Management
Languages
Russian
Full Professional
Turkish
Full Professional
English
Full Professional
Timeline
Office Manager
Friendly Care Agency
2017.12 - Current
Associate of Medical Assistant - Medical Assisting
Everest College
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