Sevon Prince-Stewart
New York,NY
Summary
To obtain a position where I can fully utilize my skills, and experience in customer service that will contribute to a greater office efficiency and productivity. I am talented and detail-oriented individual with excellent leadership skills who generates high levels of employee morale and engagement by modeling excellent service and behavior to build productivity. Excellent team-player with the ability to organized and execute diverse task in a fast-paced environment with strong determinations in completing projects on time and efficiently surpassing expectations. Compassionate with 8 years of experience in different settings. Skilled at managing multiple cases with great attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to families and children. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Family Worker/ Bookkeeper
Friends of Crown Heights
10.2022 - 01.2023
- Recruit children and determine income eligibility of families to be controlled in the program
- Maintain required family income/ other records inn a confidential manner
- Maintain appropriate records of all parents – volunteer hours and reimbursement invoices
- Ensure that eligible families are admitted according to enrollment criteria established by the program in accordance with regulation
- Supervision of overall center operation, including all bookkeeping and clerical function
- Approval of petty cash expenses
- Approval of daily staff attendance reports and payroll
Child Care Worker
Gotham Perm Agency
11.2021 - 03.2022
- Supervise and monitor the safety of children
- Prepare and organize mealtime and snacks for children
- Help children keep good and personal hygiene
- Keep records of child/ren progress routines and interest
- Organize activities or implement a curriculum that allows children ton learn about world and explore their interest
- Watch for signs of emotional or developmental problems in children and bring potential problem to management.
Direct Support Specialist
Bells Staffing Agency
02.2021 - 11.2021
- Work in group homes teenagers who is under the case of ACS
- Provide hands on assistance with daily living, cooking and other life skills
- Assist and helping in caring for their babies.
Day Habilitation Counselor II
Lifespire, Inc
04.2017 - 01.2021
- Plan design and implement community activities based on program participant’s interest, skills and personal preferences, serve as a liaison between program participants and community sites
- Provide supervision, directions and hands-on experience to Day Habilitation Aide, Day Habilitation Counselors and program participants traveling and volunteering within the community
- Prepare up to date, accurate and complete written evaluations, progress reports and case summaries for each assigned program participants
- Maintain up to date and complete records necessary to comply with Federal, State and City regulations
- Provide group and individual counseling and is responsible for conducting and planning meetings.
Community Habilitation Specialist
Mercy Home
10.2018 - 05.2019
- To provide individualized care to individuals with development disabilities
- Help individuals with actions of daily living
- Assist individuals with proper maintenance of living area
- Guide individuals in leisure activities
- Help individuals with all chores necessary to maintain as normal a living environment as possible
Respite Counselor
Mercy Home
10.2018 - 05.2019
- Assisting clients with mobility, personal hygiene, eating, and drinking
- Engaging clients in suitable activities, such as socializing, playing games, or reading out loud
- Assessing the physical, mental, and emotional conditions of clients
- Performing general household duties, such as cleaning, cooking, and shopping.
Day Habilitation Aide II
03.2016 - 04.2017
- Supervise, coordinate, monitor and train program participants in community survival skills
- Alert appropriate staff of changes in program participant’s medical, emotional and psychological status
- Complete daily communication logs in a timely fashion
- Comply with all agency standards, rules, practices, policies and procedures
- Serve as liaison between program participants and community sites and advocates for program participants
- Maintain up to date, complete and appropriate documentation of records, and participate in team meetings
- Ensure safe and adequate progress of program participants at each site
- Work with consumers enrolled in full time day habilitation to achieve their valued outcome.
Volunteer
Flatbush Seventh Day Adventist School
09.2013 - 03.2016
- Ensuring the workplace is clean and tidy for the following school day
- Dusting of exterior surfaces, sweeping and mopping of floors
- Keeping classroom, lunchroom and cafeteria clean and tidy
- Empty and cleaned all waste receptacles
- Following health and safety guidelines when handling chemicals.
Office Secretary
Maryland Realty Co, operation Brooklyn
New York
05.2008 - 01.2010
- Processed monthly statements for tenants
- Prepared all records and monthly payments for manger
- Handled daily tenants complains and building situations
- Answered incoming calls, recorded messages and processed daily accounting information.
Youth Supervisor and Counselor
Ministry of Education St
Vincent, Grenadines
09.2000 - 10.2004
- And the,
- Daily visits to schools, supervised youths and solved challenging situations
- Helped in finding part-time jobs for youths and training programs
- Provided monthly reports and planned community outreach to adolescents.
Education
Bachelor of Social of Work -
Grand Canyon University
06.2027
Barrouallie Secondary High School
06.1997
High School Diploma -
Globe Language Service, INC
Skills
- File Management
- Dedicated Support
- Conducting Interviews
- Evaluation and Assessment
- Microsoft Office Suite
- Client Documentation
- Client Interviewing
- Invoice Verification
- Family Support
Accomplishments
- Strong organizational skills Creative problem solver
- Listening skills Excellent communication skills
- Windows proficient Fast learner
- Energetic work attitude Strong client relation skills
- Conflict resolution
- Accomplishment
- Conflict Resolution
- Handled customer account inquires, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction
- Provided required weekly, monthly and quarterly reports, listings sales figures and client track record.
Certification
Proficient with Microsoft office, Excel, and Power Point.
Certification and training in SCIP – Strategies for Crisis Intervention and Prevention.
Certification in Contact Tracing- John Hopkins University 2020
Certificate in National Caregiver Certificate Program 5/04/2022
Certificate in Meaningful moments: Dementia Training for Care givers from JEA Senior Living 05/04/2022
Timeline
Family Worker/ Bookkeeper
Friends of Crown Heights
10.2022 - 01.2023
Child Care Worker
Gotham Perm Agency
11.2021 - 03.2022
Direct Support Specialist
Bells Staffing Agency
02.2021 - 11.2021
Community Habilitation Specialist
Mercy Home
10.2018 - 05.2019
Respite Counselor
Mercy Home
10.2018 - 05.2019
Day Habilitation Counselor II
Lifespire, Inc
04.2017 - 01.2021
Day Habilitation Aide II
03.2016 - 04.2017
Volunteer
Flatbush Seventh Day Adventist School
09.2013 - 03.2016
Office Secretary
Maryland Realty Co, operation Brooklyn
05.2008 - 01.2010
Youth Supervisor and Counselor
Ministry of Education St
09.2000 - 10.2004
Bachelor of Social of Work -
Grand Canyon University
Barrouallie Secondary High School
High School Diploma -
Globe Language Service, INC
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