Sevyn Sheppard
Richardson
Summary
Dedicated pet care professional with a proven track record at Toni Jackson, excelling in client relationship management and medication administration. Recognized for enhancing customer satisfaction through personalized care and effective communication. Demonstrated reliability and adaptability, fostering trust and repeat business while ensuring the safety and well-being of all pets.
Overview
12
12
years of professional experience
Work History
Dog Sitter
Toni Jackson
06.2024 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
- Maintained a safe environment for the dogs by regularly inspecting the premises and removing any potential hazards.
- Ensured dogs'' well-being by adhering to specific dietary restrictions and administering medications as required.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
- Kept accurate records of each dog''s needs, preferences, medical information, feeding schedules, and any special instructions provided by clients.
- Managed scheduling efficiently, accommodating last-minute bookings and adjusting for cancellations or changes in plans.
- Fostered strong communication skills by discussing concerns or providing feedback on each dog''s progress with their respective owners after each visit/service completed.
- Assisted with grooming tasks such as brushing fur, trimming nails, and bathing when needed.
- Built strong relationships with clients, leading to repeat business and referrals.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Gave medication to pets following guidelines from owners.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Educated visitors and staff on proper animal care and handling.
- Trained animals in behavioral compliance or other special routines or commands.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Assisted with development of animal behavior modification plans.
- Reset procedure rooms between appointments and disinfected equipment.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Instructor
Lifetime Martial Y
07.2013 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Increased student participation via engaging lectures and assignments.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Optimized learning plans based on student performance and feedback.
- Reviewed class and student records to identify improvement opportunities.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Oversaw curriculum development and implementation in alignment with best practices.
- Enhanced classroom collaboration through the implementation of group projects and team-building activities.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
- Led professional development sessions for faculty, introducing innovative teaching tools and methodologies.
- Engaged parents and guardians in educational process through regular communication and meetings.
- Increased student participation with introduction of group projects and collaborative learning sessions.
- Implemented feedback system for students, leading to more personalized and effective instruction.
- Orchestrated field trips and hands-on learning experiences, linking classroom theory to practical applications.
- Advocated for inclusion of mental health education in curriculum, supporting student well-being.
- Improved learning outcomes by tailoring teaching methods to accommodate diverse learning styles.
- Developed comprehensive lesson plans to facilitate understanding of complex subjects.
- Cultivated culture of critical thinking and inquiry, preparing students for real-world problem-solving.
- Encouraged student-led initiatives and clubs, promoting leadership skills and extracurricular engagement.
- Organized and led educational workshops for peers, sharing best practices in pedagogy and classroom management.
- Fostered positive learning environment, encouraging students to express their ideas and questions freely.
- Adapted teaching materials and methods during remote learning phases, ensuring continuity of education.
- Streamlined grading system to provide timely and constructive feedback, promoting student growth.
- Collaborated with interdisciplinary teams to create more cohesive and integrated curriculum.
- Facilitated peer tutoring sessions, strengthening student understanding and community within classroom.
Education
High School Diploma - Robotics And Computer Science
Berkner High School
Richardson, TXSkills
- Schedule management
- Written and verbal communication
- Dog walking
- Client relationship management
- Pet care needs
- Issue resolution
- Command training
- Care plan adherence
- Client privacy management
- Pet feedings
- Behavioral management
- Client privacy
- Medication administration
- Safe transportation
- Pet care management
- Client check-ins
- Task scheduling
- Following pet care instructions
- Positive attitude
- Pet owner consultations
- Punctual and reliable
- Honest and trustworthy
- Flexible schedule
- Customer service
- Adaptability and dependability
- Pet care
- Clean background check
- Regular availability
- Animal safety
- Pet feeding
- Pet sitting
- Behavior monitoring
- Client communication
- Behavior management
- Schedule coordination
- Valid Driver's license
- Schedule adherence
- Smartphone usage
- Verbal and written communication
- Safety protocols
- Emergency preparedness
- Animal exercise
- Pet control
- Pet safety
- Calm demeanor
- Exercise plan implementation
- Honest and dependable
- Dependable and responsible
- Decision-making
- Animal care
- Human and animal safety
Timeline
Dog Sitter
Toni Jackson
06.2024 - Current
Instructor
Lifetime Martial Y
07.2013 - Current
High School Diploma - Robotics And Computer Science
Berkner High School
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