Sewdharry Persaud Sookraj
Bronx
Summary
Dependable professional with a proven track record of working safely in fast-paced environments to meet tight deadlines. Skilled at maintaining high productivity and ensuring quality standards are met. Strong work ethic and ability to adapt quickly to changing priorities. Committed to delivering results in tasks assigned.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
E-Tax
01.2025 - 04.2025
- Assisted customers to navigate E-Tax website and self-preparation tax software from preparation, filing and after filing of individual income tax return Form 1040 for the 2025 tax season.
- Assisted customers with tax preparation processes, ensuring compliance with regulations and guidelines.
Operator
Watco
11.2020 - 08.2024
- Operator of a Container Reach Stacker, Forklift, Shuttlewagon. Responsible for the safe operations of all machines.
- Coordinated work flows to optimize loading and unloading of containers from railcars to be filled with garbage and staging of loaded railcars on storage tracks.
- Complete all required inspection records, job briefings, maintenance logs, train logs and reports at the end of the shift. Provide safe and the best possible service for Waste Management.
- Assisted in training new operators on equipment use and safety procedures, fostering a knowledgeable team environment.
- Participated in yearly safety training and certification to maintain compliance with industry standards and regulations.
Maintenance Technician
LAZ Parking
02.2020 - 10.2020
- Responsible for work order preparation, planning projects, deciding timelines and scheduling completion dates.
- Responsible for preparing project reports to obtain approval and facilitate final payment.
- Responsible for inventory of tools and supplies, streamlining procurement processes for cost-effective operations.
- Operated varied hand and power tools to complete repairs.
Delivery Driver
Back Home Caribbean Restaurant
07.2019 - 12.2019
- Purchasing of food and construction materials for delivery to multiple locations. Deliver prepared food to various schools (school feeding programs) and various after school programs (schools, churches etc.).
Senior Revenue Officer
10.2017 - 11.2018
- Large taxpayers Division.
- New Division was created of the country’s largest taxpayers, Responsible for staff under supervision for ‘file clearing’ of the taxpayers files to establish outstanding debts owed (examination of taxpayers files, computerized information interviews, preparation of reports to collect debt).
Tax Auditor
03.2014 - 09.2017
- VAT Audit & Tax Enforcement Audit Unit, Tax Audit Division.
- Conducted VAT Audits (Refunds and full VAT Audit) to recover revenue (audit plans, preparation of letters, interviews with taxpayers, examination of records preparation of reports for audit finalization) etc.
- On special operation with the Enforcement Unit (alternate non-consecutive months in 2016 and 2017) in various out of town locations to determine potential VAT registrants and Non-Compliant registrants
Tax Auditor
02.2013 - 03.2014
- Self Employed Unit, Tax Audit Division.
- Conducted audits on external businesses on various tax types to recover revenue involving audit plans, preparation of letters, interviews with taxpayers, and examination of records preparation of reports for audit finalization.
Auditor
04.2011 - 01.2013
- Small Business & PAYE Taxpayers Unit, Self Employed Taxpayers Division.
- Conducted audits on external businesses on various tax types to recover revenue involving audit plans, preparation of letters, interviews with taxpayers, and examination of records preparation of reports for audit finalization.
Tax Specialist
Guyana Revenue Authority
09.2008 - 10.2011
- Tax Advisory Services.
- Provided tax advice/information, preparation of letters, brochures, booklets, leaflets etc for publication, conducted seminars, workshops, tax outreaches to various locations in and out of the city, on various tax types administered to taxpayers/stakeholders (VAT, IIT, IPT, CGT etc)
Senior Investigator
10.2011 - 04.2011
- Special Investigations Unit, Intelligence & Special Investigations Division.
- Conducted special audits, profiling of high risk taxpayers, examination of randomly selected containers at wharves, covert operations to recover illegal goods/items/vehicles.
Liaison Officer
Ministry of Culture
08.2008 - 08.2008
- In charge of the Barbados official delegation of the Ministry of Culture
Foreign Service Officer II (FSO II)
Ministry of Foreign Affairs
01.2008 - 08.2008
- Elected representative for my Department and Member of the Ministry’s Staff Association Committee
Education
Post - Graduate Diploma - Development Studies
University of Guyana Turkeyen Campus
01.2009
Bachelor’s Degree - Economics
University of Guyana Turkeyen Campus
01.2007
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International Business College
01.2003
Skills
- Microsoft Office – Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint etc
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
Timeline
Customer Service Representative
E-Tax
01.2025 - 04.2025
Operator
Watco
11.2020 - 08.2024
Maintenance Technician
LAZ Parking
02.2020 - 10.2020
Delivery Driver
Back Home Caribbean Restaurant
07.2019 - 12.2019
Senior Revenue Officer
10.2017 - 11.2018
Tax Auditor
03.2014 - 09.2017
Tax Auditor
02.2013 - 03.2014
Senior Investigator
10.2011 - 04.2011
Auditor
04.2011 - 01.2013
Tax Specialist
Guyana Revenue Authority
09.2008 - 10.2011
Liaison Officer
Ministry of Culture
08.2008 - 08.2008
Foreign Service Officer II (FSO II)
Ministry of Foreign Affairs
01.2008 - 08.2008
Bachelor’s Degree - Economics
University of Guyana Turkeyen Campus
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International Business College
Post - Graduate Diploma - Development Studies
University of Guyana Turkeyen Campus
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