Dynamic and dedicated professional with extensive experience as a Transportation Security Officer at Allied Universal Security Services. Recognized for exceptional customer service and adept in incident documentation and emergency response. Proven ability to collaborate effectively with law enforcement while ensuring safety protocols are met, enhancing security operations and fostering a positive environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Allied Universal Security Services
Abingdon, VA
07.2023 - Current
Completed routine and incident-related documentation.
Responded quickly in emergency situations by utilizing appropriate safety protocols.
Collaborated with law enforcement agencies to resolve any safety or security issues that arose during operations.
Documented incidents involving passengers in accordance with agency protocols.
Monitored and conducted passenger screening.
Utilized problem solving skills to deescalate difficult customer service encounters.
Managed multiple tasks simultaneously while adhering to strict deadlines.
Assisted in training new Transportation Security Officers on proper screening techniques.
Performed security screenings of passengers and their carry-on items to detect prohibited items.
Communicated with other screening staff to promptly call attention to potential or active safety problems.
Communicated effectively with team members while performing duties under pressure.
Provided excellent customer service in a fast-paced environment.
Recognized by management for providing exceptional customer service.
Utilized various software and tools to streamline processes and optimize performance.
Worked effectively in team environments to make the workplace more productive.
Completed routine maintenance and repair.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed inventory and supplies to ensure materials were available when needed.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Completed day-to-day duties accurately and efficiently.
Security Officer
Allied Universal Security Services
Saltville, VA
06.2022 - 06.2023
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Enforced access control measures in accordance with established procedures.
Adhered to post orders while maintaining a visible presence around the property.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Warned persons of rule infractions or violations and evicted violators from premises.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Checked for safety hazards and took corrective action when necessary.
Investigated all reported incidents of theft or vandalism on premises.
Responded to alarms and conducted investigations as required.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Reported safety hazards for remediation response.
Participated in training sessions to stay up-to-date on current security trends and best practices.
Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Completed incident reports to record security or loss prevention incidents.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Monitored CCTV systems to ensure safety and security of premises.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Provided escorts for visitors as needed throughout the facility.
Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
Guarded restricted areas to prevent unauthorized entry.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Monitored premises and recorded activity in daily officer reports.
Identified suspicious activity to determine appropriate response.
Operated communication systems between officers stationed throughout the facility.
Documented security-related situations and submitted in-depth reports to superiors.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Patrolled crowds during events to preserve order and promote security.
Maintained high levels of alertness throughout shifts.
Inspected fire extinguishers to ensure they were properly charged and operational.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Monitored security cameras to identify and respond to suspicious activity.
Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
Addressed problems quickly and reported clear information while working under minimal supervision.
Investigated complaints from military personnel regarding alleged violations of UCMJ or other regulations.
Diffused hostile situations with effective negotiation techniques.
Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Gathered evidence at crime scenes; interviewed victims, witnesses, suspects.
Assisted in preparing court documents related to arrests made by the unit.
Enforced military laws and regulations.
Developed and implemented security plans for the protection of critical assets and infrastructure.
Participated in daily briefings with senior command staff to discuss current operations and any new directives from higher headquarters.
Managed traffic control on base, including the enforcement of speed limits and vehicle regulations.
Maintained detailed records and logs of all incidents and actions taken during shifts.
Arrested individuals suspected of criminal activities, following proper legal procedures.
Monitored and investigated suspicions persons and situations and unusual activities.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Investigated criminal activities, collected evidence, and prepared detailed reports for military prosecutors.
Assisted in providing training for junior officers in areas such as use of force policy and proper investigative techniques.
Developed plans for responding to terrorist incidents or other high-risk scenarios.
Conducted regular patrols on military bases to ensure the safety and security of personnel and assets.
Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
Traveled to foreign territories to set up and defend military camps.
Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Wrote detailed arrest and accident reports.
Administered first aid and emergency medical treatment to injured persons until medical personnel arrived.
Completed regular patrols of assigned areas within operations areas.
Managed detainee operations, including processing, supervision, and transport of detainees.
Conducted investigations of criminal activity related to the US military.
Responded to emergency calls for service, providing immediate assistance and coordinating with other emergency response teams as necessary.
Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.
Partnered with team members to implement service initiatives and achieve team objectives.
Enforced traffic laws by issuing citations when necessary.
Enforced drug and alcohol policies, conducting searches and tests as authorized.
Adhered to all state and federal laws while performing duties as a Military Police Officer.
Acted as a liaison between the military community and local civilian authorities to foster cooperative relationships.
Responded to emergency situations such as natural disasters or civil disturbances.
Reviewed and updated emergency response plans and procedures to ensure readiness for crises.
Enforced military laws and regulations, including the Uniform Code of Military Justice (UCMJ).
Supervised military police activities including patrol operations, traffic control points, and special events.
Operated security equipment, including surveillance cameras, metal detectors, and vehicle inspection systems.
Conducted risk assessments and security surveys to identify vulnerabilities and recommend improvements.
Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Dispatched police units via radio communications system when necessary.
Transported dignitaries, government officials and criminals between stipulated locations.
Attained staff feedback to deliver information to superiors for corrective action.
Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
Conducted patrols of assigned areas on foot or by vehicle as needed.
Composed reports on daily activities and incidents, which encompassed theft, and damage to property, presence of unauthorized individuals and other unexpected situations.
Performed inspections of work areas to ensure safety standards are met and maintained.
Provided physical security and law enforcement services to military personnel, facilities, and resources.
Improved overall operations planning efficiency by appropriately supervising dispatch movement during security incidents.
Security Officer
Allied Universal Security Services
Saltville, Virginia
Education
Military Police Training
Military Police School
Fort Gordon, GA
10-1975
Some College (No Degree) - Police Science
Virginia Highlands Community College
Abingdon, VA
Skills
Incident documentation
Private Security Service Registration, DCJS ID 99-704569 date issued 11/14/2022, Expired - 11/30/26
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