Summary
Overview
Work History
Education
Skills
Awards
Timeline
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SEYANH YANG

Beaumont,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Team Member

Planet Fitness
10.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Maintained database systems to track and analyze operational data.

Assistant

Gracie Humaita
08.2017 - 03.2020
  • Mentored and motivated team members to achieve challenging goals
  • Very open to communication
  • Confidence in personality
  • Resolved problems promptly to elevate customer approval
  • Social exposure and Cultural Diversity.

Education

AP World History, AP US History, AP Physics, AP English Language, English 101, Math 105 -

Banning High School
Banning, CA

English, Math -

MSJC (During Highschool)

Skills

  • Analytical and Critical Thinking
  • Excellent Communication
  • Active Listening
  • Multitasking Abilities
  • Problem-Solving
  • Attention to detail
  • Self-Motivated
  • Teambuilding
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cleaning
  • Flexible Schedule
  • Workplace Safety
  • Decision-making capabilities
  • Computer Skills
  • Heavy Lifting
  • Organizing Work Stations
  • Complex Problem-Solving
  • Complaint resolution
  • Sales expertise
  • Area and Facility Cleaning
  • Equipment Operation
  • Equipment Maintenance
  • Account Management
  • Decision-Making
  • Self Motivation

Awards

  • Honor Roll
  • 2019-2020 2nd Semester
  • 2021-2022 2nd Semester

Timeline

Team Member

Planet Fitness
10.2023 - Current

Assistant

Gracie Humaita
08.2017 - 03.2020

AP World History, AP US History, AP Physics, AP English Language, English 101, Math 105 -

Banning High School

English, Math -

MSJC (During Highschool)

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SEYANH YANG