Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

SEYI JENYO

Alexandria,VA

Summary

Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager, Business Process Automation Unit

Ecobank Technology Group
02.2024 - Current
  • Lead cross-functional teams to automate HR, payment, and facilities management workflows using ProcessMaker.
  • Ensure automation solutions complies with security and regulatory standards.
  • Optimize Agile delivery through sprint planning, daily stand-ups, and Jira-based workflow enhancements.
  • Document technical processes via Confluence to support knowledge management.

Team Lead, Core Banking and Business Applications

Ecobank Technology Group
Lagos, Nigeria
01.2020 - 01.2024
  • Aligned business needs with Flexcube system enhancements through rigorous requirements gathering.
  • Streamlined change management processes, ensuring secure and compliant software deployments.
  • Resolved service tickets efficiently via SysAid ITSM platform.

Functional Implementation Manager, Software Deployment Team

Ecobank Limited
Lagos, Nigeria
06.2018 - 12.2019
  • Key contributor to the successful migration to Flexcube 12.4 across 33 countries, ensuring seamless transition and minimal disruption to global operations.
  • Collaborated with cross-functional stakeholders to gather and translate business requirements into scalable solutions across multiple Flexcube modules.
  • Configured system parameters and executed product setups to ensure seamless integration and optimal functionality across business units.
  • Designed and delivered training programs, along with user-friendly manuals, to support end users and drive successful system adoption.

Customer Service & Branch Operations Manager

Ecobank Limited
, Nigeria
07.2011 - 06.2018
  • Led branch operations teams to improve service delivery and compliance outcomes.
  • Reduced processing time by streamlining account opening and cash management workflows.
  • Drove adoption of the Central Bank Biometric Verification System across branches and international customer bases.

Education

B.S. - Finance

University of Ilorin
Ilorin, Nigeria
02.2003

Skills

  • Business workflow automation
  • Agile Project Management
  • Workflow Tools (ProcessMaker, Jira, Confluence)
  • IT Service Management (SysAid, ITILv4)
  • Core Banking Systems (Oracle Flexcube)
  • Cross-functional Team Collaboration and Leadership
  • Regulatory Compliance (Banking Standards)

Affiliations

Fellow, Association of Chartered Certified Accountants (ACCA), 05/01/24

Certification

  • Certified Scrum Product Owner (CSPO), Scrum Alliance, 07/01/24
  • Certified Scrum Master (CSM), Scrum Alliance, 06/01/24
  • PRINCE2 Foundation, PeopleCert, 04/01/24
  • ITILv4 Foundation, PeopleCert, 05/01/23
  • Certificate in Business Analytics, Columbia Business School Exec. Edu, 03/01/22

Timeline

Manager, Business Process Automation Unit

Ecobank Technology Group
02.2024 - Current

Team Lead, Core Banking and Business Applications

Ecobank Technology Group
01.2020 - 01.2024

Functional Implementation Manager, Software Deployment Team

Ecobank Limited
06.2018 - 12.2019

Customer Service & Branch Operations Manager

Ecobank Limited
07.2011 - 06.2018

B.S. - Finance

University of Ilorin

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