seymoura hall
Middletown
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
2008
2008
years of post-secondary education
Work History
Sales Manager
Aarons Furniture Store
Middletown
06.2024 - 07.2025
- Managed daily sales operations and ensured optimal store performance.
- Trained and supported team members to enhance customer service skills.
- Developed sales strategies to improve product visibility and customer engagement.
- Coordinated inventory management to maintain stock levels and product availability.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Supervisor/ quantity coordinator
President Container Group
Middletown
11.2016 - 10.2023
- Supervised daily operations in container manufacturing and logistics.
- Trained staff on safety protocols and operational procedures.
- Coordinated workflow between production teams and quality assurance.
- Managed inventory levels to ensure timely production schedules.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Trained new employees on company policies and procedures.
Customer Service Manager
Walmart
Milford
03.2012 - 10.2016
- Supervised customer service team to ensure efficient operations and high satisfaction.
- Developed training programs for new staff to enhance service delivery skills.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Led team engagement to assist cross-functional departments and achieve goals.
- Recruited and trained new employees to meet job requirements.
- Implemented quality control measures to uphold company standards.
Education
James I O'Neil
Highland Falls, NYSkills
- Sales strategy
- Inventory management
- Customer engagement
- Team training
- Quality assurance
- Leadership development
- Goals and performance
- Sales tracking
Timeline
Sales Manager
Aarons Furniture Store
06.2024 - 07.2025
Supervisor/ quantity coordinator
President Container Group
11.2016 - 10.2023
Customer Service Manager
Walmart
03.2012 - 10.2016
James I O'Neil